Write Your First Paper Assignment About Any Topic Related To The Supply And Demand Model.
Tuesday, August 25, 2020
Legalize Marijuana essays
Sanction Marijuana expositions The issue of whether to sanction cannabis has become an incredible discussion lately. There are clear negative of impacts of legitimizing it, however there are additionally positive consequences of making it legitimate. On the perspective of a cop, it will appear to be an awful answer for an incredible issue. Indeed, it will no doubt increment the quantity of pot smokers, and yes it can prompt issues managing being affected by cannabis. Be that as it may, for what reason is liquor legitimate? Obviously an excessive amount of can hinder your judgment, and can cause crazy conduct, yet then why even have it be legitimate? It is alright to keep it lawful as long all things considered in guideline. The equivalent ought to be applied towards cannabis. Make certain legitimate cutoff points on it, and it will be simpler on cops, and furthermore on residents. Sanctioning cannabis can likewise profit the individuals who need it for clinical reasons. They don't need to turn into a criminal in p erforming illicit medication deals just to acquire it. There will be no more contention towards them, and it is simpler for them to get rewarded. As a routine smoker, sanctioning it can mean numerous advantages. Since cannabis is illicit, the expense to buy it is extremely high. A high hazard factor of falling into legitimate difficulty implies significant expenses. Sanctioning it will make it progressively reasonable, and at long last prevent smokers from performing different wrongdoings just to get enough cash to help their propensity. People in the lawful field won't need to sit around idly attempting to indict individuals for selling or utilizing weed. They can invest more energy in taking care of genuine crooks that are the genuine danger to society. All in all, it is a smart thought to endeavor legitimizing pot and it will profit extraordinarily. ... <! Sanction Marijuana expositions In the late 1970's, Susan Nelson watched her better half, Don, in steady anguish. He was experiencing chemotherapy treatment for testicular malignant growth, and his body was constantly dismissing his supplemental medications, making him upchuck with. His body's regular response was just making Don cause further tissue harm. In the event that solitary the characteristic plant, Cannabis Sativa (normally known as pot), had been legitimate at that point, Don would not have needed to endure the distress related with disease treatment (Portland NORML). Some may think I am youthful, and simply wish to advance medications, yet I guarantee you that my advantage isn't recreational. Like Susan, I also have watched somebody near me experience the ill effects of malignant growth. The utilization of cannabis would have helped checked the torment my uncle experienced on account of chemotherapy, similarly as it could have helped Don Nelson. Also, in spite of the fact that the facts demonstrate that by authorizing cannabis, recreational smoking may build, maryjane's restorative and natural uses exceed the expenses of its utilization in relaxation. Most likely no altruistic resident would need to retain this flexible clinical plant from the millions who experience the ill effects of ailments. Verifiably, maryjane first utilized in pilgrim America where its strands were utilized to make a great many every day items, including paper, materials, rope, oil, canvas, cleanser, torment, and fuel (NORML). The plant kept on being developed as a significant harvest until 1937 when Congress passed the Marijuana Tax Act after a solitary hearing, prohibiting hemp and stopping the conspicuous business (CIN). Section of the demonstration depended on bogus cases spread by the media, proclaiming cannabis use caused demise and craziness in Mexicans, which people in general innocently assumed as obvious (Stroup). Today the national government won't repeal the forbiddance, in spite of information on the various points of interest of hemp. The Drug Enforcement Administration (DEA) remains solidly contradicted to sanctioning, much in the wake of conceding, It would b... <!
Saturday, August 22, 2020
Essay --
Dr. J. Robert Oppenheimer was conceived amidst New York City to a well off family in 1904. He had German good on his mom's side whose family had lived in the United States for a couple of ages, while his dad, Julius Oppenheimer, had as of late originate from Germany. His dad was a rancher and a grain shipper in Germany. At the point when he showed up at New York, He began working at Rothfeldt-Stern Company,a material import business that was controlled by two of his uncles. The organization changed their business to customized suits, Julius immediately stirred his way up the positions. When Julius and Ella, Robert's mom, got hitched in 1903, they lived in a rich condo in the Upper West Side of New York City. Julius Oppenheimer was a man of workmanship. He met Ella at a New York Exhibition for European specialists. Crafted by popular specialists livened their condo. Oppenheimer gave indications of splendor right off the bat in his life. His inclinations as a youngster were minerals, perusing, composing verse, and working with squares. His enthusiasm for minerals was started when his granddad gave him a pack of marked shakes on the family's outings to Germany. At the point when he became eleven he composed a paper to the New York Mineralogy Society. At the point when he appeared for the talk, different individuals were astonished to discover a kid of eleven while the following most youthful part was in his seventies. While his folks were charmed by his splendor, his mom saw his reserved characteristics as troubling and urged him to interface with different young men his age however his character didn't permit him to be a social individual all through his initial years. In 1912, Oppenheimer increased a sibling by the name of Frank. His sibling being eight years more youthful than Oppenheimer, he was not as skilled as his brot... ...oard and after a long preliminary had his Security Clearance denied. Regardless of the general population out thunder, he proceeded onward to Princeton, and took over as the Director of Advanced Study from Albert Einstein. After he surrendered he proceeded to carry on with a tranquil life on Long Island investing energy cruising and horseback riding with his significant other and youngsters. He was granted an Enrico Fermi grant in 1963. He passed on in 1967, of throat malignancy, leaving an incredible effect of the world. Generally speaking, Oppenheimer was one of the world most noteworthy impacts and researchers on the planet. His investigations and examination into atomic science created present day power use of radioactive components and he likewise helped end the Second World War. While numerous researchers communicated their lament in interest in the Manhattan Project, Oppenheimer didn't lament his investment since he saw the great and awful in the two sides.
Assess the social implications of business ethics Essay Example for Free
Evaluate the social ramifications of business morals Essay Condition the earth can influence the human action. So for instance; an Earth-wide temperature boost which is the warming of the planetââ¬â¢s surface that is brought about via carbon dioxide. So as to maintain a business proficiently they would need to ensure that their clients know about all the naturally cordial exercises that they do and that they are not hurting the earth in any case as certain clients do pay attention to keeping condition sound. Sainsburyââ¬â¢s is extremely careful about thinking about the natural and being eco-accommodating and ensuring that they are not making any harm the territories around them. They pay attention to the environmental change. They are worried about the effect that they have on the earth. Their point is to decrease the carbon impression, diminish bundling and lessening waste. Sainsburyââ¬â¢s are worried about the effect that they have on the earth, likewise with the vocation sacks they give they ensure that they just take out the measure of packs that they need so the packs are squandered. They need to ensure that they are making a ceaseless improvement with nature so it isn't hurting anybody. Sainsburyââ¬â¢s would prefer not to hurt the mechanical regions in at any rate, and that is the reason any place they are found is constantly sheltered where it would not make any harm the individuals or the planet. They need the atmosphere to be acceptable and they comprehend what ways it could influence it and what they have to do so as to forestall raising harm and avoiding ruckus. So as to improve this Sainsburyââ¬â¢s can ensure that anything that they do doesn't influence nature and perhaps before rolling out any significant improvements they take advices from their neighborhoods what they think and how and what should be possible to improve it. They could likewise charge for the packs with the goal that the clients don't begin requesting more sacks then they as of now need. Sainsburyââ¬â¢s could likewise continue distributing data on natural execution so everybody acknowledges that it is so essential to take care of the earth. Exchanging reasonably these are the standards the organizations need to follow which incorporate; the business needs to run in an open way, rivalry can just occur in the middle of organizations that have a place with equivalent gatherings and ensuring their clients are fulfilled and are feeling made sure about with the businessââ¬â¢s items and the nature of the items. All usinesses need to ensure that they are straightforward to their clients and are portraying their items all things considered to their clients with the goal that they don't blow up by misunderstanding the data. Sainsburyââ¬â¢s utilize numerous items that are natural and make some reasonable exchange items, for example, new or ganic products. They have to ensure every one of their items are exchanged reasonably and are paying their providers and workers decently and ensure they are presently paying them underneath the national the lowest pay permitted by law. They can't undermine their worker by furnishing them with an inappropriate data about the item or charge their clients extra for the item. All organizations need to adhere to all the principles and guidelines so as to run morally. Lawful and administrative consistence all organizations must observe all the laws and guidelines that have been set in such a case that they don't consent to adhering to the standards they would not be maintaining the business morally. Each association must be honest to their clients and furnish them with the right data about the item and furthermore not cheat them for any of their merchandise and ventures. Sainsburyââ¬â¢s need to ensure that they are following the enactments and guidelines with the goal that they are not doing that is illegal. They need their business to be running with wellbeing and security so nobody is hurt by it. They have a go at enrolling staff as could be expected under the circumstances with the goal that they are not the reason for joblessness, they plan their business appropriately so they don't experience to confront any difficulty in the long haul and they have been doing that very well as this is the motivation behind why they are running effectively, they care about the earth and would prefer not to cause contamination that is the reason they produce feasible items. They treat their laborers right and adhere to the guidelines of not making them work more than they should, take impediment of them, they keep record everything being equal and ensures itââ¬â¢s accessible for specialists. They ensure they are approaching their clients with deference and are not letting them down at all. Pay off this is the point at which a business utilizes cash to sift through the conduct of the beneficiary. Sainsburyââ¬â¢s have constantly adhered to the laws so they havenââ¬â¢t truly experienced pay off or at the end of the day ââ¬Ëcorruption. They are continually guaranteeing of their arrangements that they make. They would do nothing that would be illicit. They would not take any activities that would later on have a negative effect on the business in spite of the fact that they could pay off the neighborhood government by giving them additional cash so they government would let them do things that they wouldnââ¬â¢t let different organizations do. So as to improve their presentation Sainsburyââ¬â¢s could quantify their degree of defilement and distinguish their shortcomings. This would assist them with improving approaches to satisfy the guidelines of their clients and the various individuals who are a piece of their business and make sense of how to improve and resolve whatever other issues that could happen later on. Creature testing-this is utilized to make sense of whether an item is protected and powerful. The creation of products can prompt moral issues, which Sainsburyââ¬â¢s are against. Practically all organizations test their items on creatures before selling it in the market. Anyway Sainsburyââ¬â¢s don't favor of this as they accept that creatures ought to be dealt with reasonably and with deference so they are continually attempting to increase government assistance expectations. From giving pigs more joyful lives through improved cultivating strategies, to guarantee that their own-mark beauty care products satisfy the Humane Cosmetics Guideline and expanding their scope of opportunity food items, which meet severe RSPCA rules. They offer wide scopes of higher government assistance nourishments and beauty care products at any UK retailer however all Sainsburyââ¬â¢s items are liberated from creature testing.
Friday, August 21, 2020
Course Project Essay Example for Free
Course Project Essay They are Public Website, Manufacturing Support System (MSS), Human Resources System (HRS), and Sales and Marketing System (SMS). Open Website gives data about every one of the items, areas where somebody can buy them, and data about how to get guarantee support. Subtleties of guarantee backing and imperfection rates are not followed, however the staff has recounted stories. The Manufacturing Support System (MSS) keeps up the gracefully chain data vital for assembling the companys items, for example, crude materials, merchants, and costs. The Human Resources System (HRS) keeps up and tracks faculty and advantages data. Furthermore, the Sales and Marketing System (SMS) track the deals and showcasing endeavors of the companyââ¬â¢s deals power. Requests from this framework are printed and sent every day to the MSS to be filled. As a senior individual from the IT Management Team for SAI Toys, I concur with the Board of Directors and the CEO choice to remain on the bleeding edge of geekness, and in this way the organization ought to incorporate all ofâ its IT frameworks. What's more, they need to build up a progressively hearty Web nearness and sell their items straightforwardly to singular clients notwithstanding selling through customary retailers, as they right now are doing. My suggestion is that we have to employ more staff if SAI Toys need to remain on the cutting edge. The organization needs to enlist proficient PC master. The coordination of new the product into a recently extended IT framework which uses now and again original coding on heritage equipment can make operational issues which in-house IT staff might be nable to illuminate. SAI Toys isn't in the PC business. While PCs are basic to the structure, assembling and showcasing of their items, SAI Toys would be very much served by having their IT frameworks vertically coordinated and kept up in a distributed computing condition, taking out the vast majority of their IT division representatives all the while (Butcher, 2011). In this report, I will show how the organization ought to appro ach actualizing this official mandate. The report ought to incorporate the accompanying areas. The report will likewise diagram the circumstance, weighs different other options, and I will presents a last suggestion for the organization. The report will likewise incorporate the present IT framework, review of the suggested framework, the distinction between In House and Outsourcing improvement, the stakeholdersââ¬â¢ purchase in, the ERP venture fizzled with exercises learned, and the companyââ¬â¢s ROL ;amp; TCO. Current IT Situation To assess SAI Toys, utilizing the fundamental examination strategies will assist us with having an outline of the organization and its condition. SWOT is an instrument that recognizes the qualities, shortcomings, openings and dangers of an association. SAI Toys SWOT Analysis is to take the data from an ecological investigation and separate it into inner (qualities and shortcomings) and outside issues (openings and dangers). The Strengths of SAI Toys are: Experienced and effective advertising group, High brand acknowledgment for their remarkable items, Substantial 25 part IT group, and Quality control guaranteeing positive buyer criticism. The Weaknesses of SAI Toys are: Highly serious commercial center, Extensive and proceeding R;amp;D venture, Cost regulation, and Personnel costs for IT staff (Butcher, 2011). The Opportunities of SAI Toys are: Direct showcasing and deals to buyers through organization worked sites, Emerging worldwide markets quickly available through the web, and Substantial IT cost decrease through utilization of distributed computing. The Threats of SAI Toys are: Loss of piece of the overall industry, Major contenders coordinating vertically and selling direct, and Changing innovation requiring raising designing costs (Butcher, 2011). The Competitive Strategy Analysis is the second premise examination procedure to assist us with having a diagram of the organization and its condition. SAI can't bear the cost of the chance of IT framework disappointment given the profoundly serious market wherein they work. New item configuration, assembling, and showcasing necessitate that their IT framework be completely practical all day, every day with no personal time. To continue development and income and remain in front of potential rivalry SAI Toys should put vigorously in Research and Development (R;amp;D) on a progressing premise (Butcher, 2011). This will remember further speculation for recruiting gifted building faculty. Since SAI Toys makes one of a kind items which may only rule a little fragment of the market from which the entirety of its income is determined, the presentation into the market of a competitorââ¬â¢s comparative item with upgraded highlights and lower retail evaluating may seriously affect SAI Toys capacity to produce deals and income (Butcher, 2011). Swimlanes Diagram: AS-IS Diagram Overview of Recommended System The different frameworks as of now set up will be supplanted or incorporated into the new framework. Accepting that SAI Toys has chosen to build up a coordinated IT framework in-house using its present IT structure yet extending operability to permit every one of the four (4) particular IT frameworks to speak with one another, an Organizational Process Performance framework assessment is essential which will infer quantitative targets for quality and procedure execution from the organizationââ¬â¢s business goals (Butcher, 2011). The new framework will be the ERP Implementation. There is a Process of ERP Implementation. While ERP is obviously a product answer for SAI, its usage must be done on a gradual premise to restrain interferences to the current business structure at SAI. Like all IT changes, issues can and will create. To limit the effect on SAIââ¬â¢s progressing business activity the execution of ERP ought to happen during the slips between item dispatches or item structure and improvement stages and usage ought to be practiced on a bit by bit premise, each application in turn. Constraining IT establishments and disturbances to non-crucial timeframes will allow the least distressing selection of the IT structure and permit SAI to keep up its income stream without bringing about a misfortune (Butcher, 2011). There are various merchants who offer ERP programming which would be effectively configurable for SAIââ¬â¢s explicit prerequisites. Microsoft, Oracle, Sage, Exact, SAP, and Intuitive each offer ERP programming arrangements which can oversee organizations like SAI with up to 1,000 clients. Each of these can fuse web based business stages into the creation and flexibly chain and furnish SAI Toys the board with momentary data reports including guarantee claims, item guarantees, and damaged item misfortunes to together with shopper criticism continuously (Butcher, 2011). Some new highlights in this framework will include: 1) Improved consumer loyalty 2) Increased gainfulness 3) Reduced expenses ) Improved quality and preparing times 5) Improved business culture by overcoming any barrier between the creation line and the executives 6) Improved business execution by concentrating colleagues on dispensing with squander across key business procedures and work processes (Butcher, 2011). There are numerous organizations out there that have effectively made the progress from a physical business to an E-Commerce. The E-Commerce can enable the organization to develop and extend. An online business stage can be utilized for publicizing, creation, provider enquiries, exchanges, contracts, orders, charging, installments, and after deals administration and different business exercises during the time spent intuitive program the executives that can streamline the exchange procedure (Butcher, 2011). SOA would be helpful for this undertaking. A Service Oriented Architecture (SOA) plan guideline can be used during the periods of frameworks improvement and joining. A framework dependent on SOA will bundle usefulness as set-up of interoperable administrations that can be utilized inside numerous different frameworks from the four separate frameworks. SOA additionally for the most part gives an approach to buyers of administrations, for example, electronic applications to know about accessible SOA based administrations. For instance, a few dissimilar offices inside an organization may create and convey SOA benefits in various execution dialects and their particular customers will profit by a surely knew, very much characterized interface to get to them. SOA characterizes combination for generally dissimilar applications for an electronic domain and utilizations various usage stages (Butcher, 2011). Instead of characterizing an API, SOA characterizes the interface as far as conventions and usefulness. An endpoint is the section point for such a SOA execution. Administration direction requires free coupling of administrations with working frameworks and different advancements that underlies applications. SOA isolates capacities into unmistakable units, or administrations, which designers cause open over a system so as to permit clients to consolidate and reuse them in the creation of utilizations. These administrations and their relating shoppers speak with one another by passing information in a very much characterized, shared configuration, or by comparing a movement between at least two administrations. SOA is in this manner a continuum instead of dispersed figuring or particular programming (Butcher, 2011). Swimlanes outlines TO-BE chart In-House as opposed to Outsourcing Development The advantages and expenses of building up this framework in-house as opposed to re-appropriating the turn of events or buying off-the-rack are imperative to consider. Off-the-rack ERP bundles are verified entertainers which are a basic prerequisite for an organization like SAI Toys which can't manage the cost of the inescapable vacation related with divided programming structure and establishment. On a money saving advantage investigation premise the interest in buying an off-the-rack ERP programming bundle is significantly not exactly the expense of personal time and framework inoperability where an in-house programming configuration falls flat (Butcher, 2011). The abili
Sunday, August 2, 2020
Will Paying Off a Cash Advance Loan Early Save Money
Will Paying Off a Cash Advance Loan Early Save Money Will Paying Off a Cash Advance Loan Early Save Money? Will Paying Off a Cash Advance Loan Early Save Money?With some loans, you can save money by paying them off ahead of scheduleâ"but paying off a cash advance loan early might leave you disappointed!If youâve taken out a cash advance loan to cover emergency expenses and youâre in a position to pay it off early, congratulations! Youâre getting ahead of the game. But will paying that cash advance loan off ahead of schedule actually save you money? Hereâs what you need to know. How do cash advance loans work?If youâre familiar with payday loans, then you can skip to the next section. Thatâs because payday loans and cash advances are essentially interchangeable. In fact, cash advances are sometimes referred to as âpayday cash advances.âCash advance loans are small-dollar, short-term no credit check loans that are aimed at people with poor credit, the kind whose scores lock them out from borrowing money with traditional lenders. They have an average principal loan amount of a few hundred dollars and an average repayment term of only two weeks.These loans are very easy to apply forâ"oftentimes all you need is a bank account in order to qualify for oneâ" and theyâre repaid in a single lump-sum balloon payment with the due date set for the borrowerâs next payday. Lenders usually âsecureâ the loan through a post-dated check or an automatic debit agreement for the amount owed.The average interest rate for cash advance loans is $15 per $100, which seems fairly reasonable ⦠at least at first. When measured against regular personal loans, however, that cost is extremely high. A 15 percent interest rate for a two-week online loan adds up to an annual percentage rate (APR) of almost 400 percent!It all depends on how interest is being charged.Any loan you borrow is going to come with some kind of interest. But there are two ways that interest can be charged, and that is what determines whether or not early repayment will save you money.The standard w ay to charge interest is as an ongoing rate. A loan with a 10 percent APR, for example, would accumulate 10 percent of the loan principal in interest every year. That means that interest on this loan accumulates at the rate of .027 percent every day.However, when interest is charged this way, every payment made on the loan lowers the outstanding principal, which means that less money accumulates in interest. To return to the previous example: A one-year $1,000 loan with a 10 percent APR would actually only accumulate $56 in interest.The other way to charge interest is as a simple flat fee. A $500 cash advance loan with a 15 per $100 interest charge, for instance, would charge the borrower $75 in interest right off the bat, to be repaid when the loan is due.If interest is being charged as a flat fee, then paying off your loan early wonât save you a dime. That interest fee is the same on the day the loan issued as it is on the day itâs due. So in answer to the question posed in th e title of this post: No, paying off a cash advance loan early wonât save you money.With amortizing installment loans, on the other hand, paying your loan off early will save you money. (Hereâs a quick primer on how amortization works.) The quicker the loan is paid off, the less time there is for interest to accumulate, and the less money youâll pay on the loan overall.The one exception for installment loans can be prepayment penalties. These are extra fees levied against the borrower if a loan is paid off early. If youâre looking to take out a personal installment loan, do your best to find one that doesnât charge prepayment penalties.With cash advances, watch out for loan rollover.Even though paying off a payday cash advance loan early might not save you money, they can still seem like a pretty good proposition. Two weeks and youâre out of debt!But the truth of how these short-term bad credit loans work looks a little different. According to data collected by the Consu mer Financial Protection Bureau (CFPB), the average payday loan user takes out 10 loans annually and spends almost 200 days per year in debt.And when interest is charged as a flat fee, the costs can add up quickly. Many borrowers have trouble affording those lump sum payments, which leads to them either reborrowing a loan or rolling to overâ"at least if they live somewhere that hasnât banned loan rollover outright.Reborrowing a loan simply means taking out a new loan immediately after youve paid off your old one. Rolling a loan over, on the other hand, means extending the original loanâs due date in return for a new interest charge. Oftentimes, all borrowers have to do to roll over a loan is pay off the original interest charge.Every time someone does this, their cost of borrowing increases. If the first interest charge is 15 percent, then the second charge brings their total interest rate to 30 percent. The next rollover brings them to 45 percent, then 60 percent, etc.When som ebody is rolling a loan over, theyâre paying extra money in interest, but they arenât borrowing any extra money. Any payment they make to roll over their loan increases their cost of borrowing, but it doesnât pay down their principal, which means it doesnât bring them any closer to being out of debt.Thereâs a name for this: Itâs called a âdebt cycle.â Actually, there are two names for it, as itâs also referred to as a âdebt trap.â And while paying off a cash advance loan ahead of schedule wonât save you money, the dangers of one snaring you in a high-interest debt trap could end up costing you hundreds (or even thousands!) of dollars in extra fees and interest. Itâs a bit of a lose-lose proposition.To learn more about how you can improve your financial outlookâ"and avoid payday cash advances altogetherâ"check out these related posts and articles from OppLoans:A Beginnerâs Guide to Budgeting5 Tips for Turning Bad Credit into Good CreditThe Debt Snowball Method Can Help You Get out of Debt8 Good Habits to Get Your Financesâ"and Your Lifeâ"on TrackDo you have a personal finance question youd like us to answer? Let us know! You can find us on Facebook and Twitter. |Instagram
Sunday, June 28, 2020
Burberrys Strategic Position Using Various Frameworks - 2475 Words
Analysis Of Burberry's Strategic Position Using Various Frameworks (Research Paper Sample) Content: Title: Burberry Strategic AnalysisStudent name:Student number:Executive summaryBurberry has experienced tremendous success in the 2012/2013 financial year and has been keenly following its strategic plan to continue growing and performing despite dynamic environmental business conditions and challenges such as economic uncertainty and foreign investment.This report will analyse Burberrys strategic position using an array of frameworks to stud the macro environment, internal environment in relation to the companys current resource and competence capability. The PESTEL and Porters five forces tools will analyse the companys external environment while the value chain, SWOT and VRIN analysis will analyse the internal environment. The Ansoff and BCG matrix will identify the ideal strategic direction based on existing and new markets as well as products and the most profitable products that the company should focus on. Lastly, the SAFS framework will be use to critically ev aluate the strategy.The findings indicate that the company has adequate internal resources and a favourable competitive external environment as well as a feasible and suitable strategy that the company should utilize. However, there is need to focus on elements of sustainability as this is a significant global trend that is shaping global markets.Table of ContentsTOC \o "1-3" \h \z \u Executive summary PAGEREF _Toc383509953 \h 21.Introduction PAGEREF _Toc383509954 \h 42.Analysis critical evaluation of Burberrys strategic position PAGEREF _Toc383509955 \h 62.1 External Analysis PAGEREF _Toc383509956 \h 62.1.1 PESTLE Analysis PAGEREF _Toc383509957 \h 62.1.2 Porters Five Forces Analysis PAGEREF _Toc383509958 \h 72.1.3 Industry Life Cycle PAGEREF _Toc383509959 \h 82.2 Internal Analysis PAGEREF _Toc383509960 \h 92.2.2 Porters Value Chain Analysis PAGEREF _Toc383509961 \h 102.2.3 Strategic Capability PAGEREF _Toc383509962 \h 112.2.4 VRIN Analysis PAGEREF _Toc383509963 \h 113.Analysis of strategic direction PAGEREF _Toc383509964 \h 123.1 Ansoff Matrix PAGEREF _Toc383509965 \h 122.2 BCG Framework PAGEREF _Toc383509966 \h 124.Critical evaluation of strategy SAFS framework PAGEREF _Toc383509967 \h 135. Conclusions PAGEREF _Toc383509968 \h 15References PAGEREF _Toc383509969 \h 16 1 IntroductionBurberry is one of the top ranked UK luxury brands in Britain and worldwide and has been in the industry since 1856 when Thomas Burberry founded it. Under the Burberry Group plc, the fashion house retails clothing for men and women, cosmetics, accessories and fragrances. Currently, the fashion brand is operational in Europe (42 mainline stores), Asia-Pacific region (58 million stores) and the Americas(78 mainline stores) and 28 other stores in the rest of the world. The store has concession stores also; 58 in Europe, 153 in Asia Pacific, 2 in the Americas and 1 in other parts of the world (Burberry, 2013). The financially stable brand made total revenues of 1,999 million of which 1, 417 million (Burberry, 2013) was generated from retail sales depicting an increase from the revenue of the previous financial year as depicted below. Wholesale revenue generated 473 million and licensing generated 109 million (Burberry, 2013).Figure 1: Burberry RevenueSource: Burberry, 2013The company is categorized into three categories; London, Brit and Prorsum as shown below in figure 2.Figure 2: Brand stratificationCurrently , the company has three product ranges; accessories, men, women and children with the accessories category attaining the highest percentage of revenue in the previous financial year ( 734 million) followed by womens (618 million), men (464 million) and children (73 million) as illustrated in figure 3.Figure 3: Product RangeSource: Burberry, 2013The report will analyse the companys current stratgey using a raneg of abnalytical tools and critically establish Burberrys current strategic direction as well as recommendeations for the future. 2 Analysis crit ical evaluation of Burberrys strategic position2.1 External AnalysisJohnson et al. (2010) posit that the macro-environment is the most external business environment layer and influences a firm alongside industry sectors and competitors. The PESTLE analysis framework will analyse Burberrys macro environment.2.1.1 PESTLE AnalysisPolitical/Legal: Owing to the fact that Burberry has operations in China, Middle East and South America, there are potential risks such as volatile political situations, changes in national policy and alteration in legislation in regards to labour laws, licensing, franchising and taxation laws which all affect company operations (Johnson et al., 2010). Since production of Burberry products is done in the UK, policies by the EU including trade and industrial policies will apply to EU member countries (European Commission, 2013) therefore Burberry must comply with EU laws and other political implications.Technological/Environmental: The use of technology such a s virtual designing and e-commerce influences the strategic direction of Burberry as utilizing this aspect strategically is a contributing factor to attaining competitive advantage because it enhances global accessibility and convenience (Porter, 1996). Environmental factors such as sustainability in the industry through eco fashion practices and slow fashion, as well as, recycling are aspects facing the fashion industry (Joy et al., 2012); which directly influences production and retailing practices of the company.Economic/Social: Factors such as the recent economic crisis and predicted Euro zone crisis are likely to affect the global economy especially in Europe (International Monetary Fund, 2013). Other factors determined by the European Union and UK government such as taxation rates, increased production costs and unemployment rates in the country will affect consumer spending power therefore affecting the company strategy (Kapferer, 2012). Social trends such as enhanced consume r awareness on green practices and green marketing influence Burberry strategic choices. Also, changing demographics and the growth of the middle class has influenced the pricing strategy as evidenced by Burberrys classification of its products from accessible to limited editions.2.1.2 Porters Five Forces AnalysisThe Porters five forces framework as proposed by Porter (2009) analyses an industry in relation to the competitors and potential market entrant as well as substitutes. The figure 4 illustrates that for Burberry, there is high competitive rivalry, high threat of new entrants, low bargaining power of buyers and low threat of product substitutes.Figure 4: Porters Five forces Analysis2.1.3 Industry Life CycleThe luxury fashion industry is at the shakeout stage owing to its decades of experience in the industry and continuous growth in sales revenue and continued expansion of the company in various global regions.2.2 Internal Analysis2.2.1 SWOT AnalysisSWOT analysis is an analyt ical tool that is utilized by organizations to identify company strong internal points and external forces directly threatening a firm (Johnson et al., 2010). Based on the external audit carried out, the framework will be based on this. Some of the companys strengths include the fact that it has strong brand recognition, a flexible supply chain and multiple distribution channels. The high quality products have been enhanced by flawless branding strategies that use iconic figures such as Kate Moss in their campaign (Burberry, 2013). Some of the weaknesses however include intense competition from rivals that dominate more market share in the industry including Chanel and Gucci. Moreover, the products are imitated largely which might dilute brand recognition. There are several threats such as licensing issues in foreign markets such as China and other inconsistencies, the changing global economy and fear of an economic recession that may affect profitability as well as changing consume r preferences. Opportunities include growth of emerging markets, possible diversification into skin care products (The Telegraph, 2013) and organic apparel to cater for the green consumer.2.2.2 Porters Value Chain AnalysisThe value chain analysis (Porter, 1996) utilizes a resources framework to identify firm dynamic capabilities which are imperative in identifying competitiveadvantage for a firm.With physical infrastructure globally and a workforce that id dedicated in producing quality products Burberry utilizes special material form specific suppliers. The company also uses retailing, wholesale and licensing as distribution channels.2.2.3 Strategic CapabilityBarney (2001) posits that using the resource based view; organizations can identify their core competencies and dynamic capabilities which lead to attaining competitive advantage. The resources and capabilities are achieved from human resources as well as unique capabilities that cannot be imitated. Some of the strategic reso urces: flagship centres, ware shops, Burberry (Brit,London,and Prorsum). The company competencies: competent workforce, unique designers, and strong leadership which enhances competition at an advantage.2.2.4 VRIN AnalysisThis tool is used to assess the rarity, value, imitability and how non-substitutable a product is alongside its implications. 3 An...
Saturday, May 23, 2020
What Do Young Chinese Women Think About Pornography
4) Research Findings: In total, eight semi-structured individual interviews are conducted with young Chinese women aged between 22 to 27 years old, with a mean age of 23.9 years. Almost all the women participants are postgraduate students who are studying in University of Leicester, except one women participant who is studying in University of Kent and one women participant who is found to be a worker in London. In order to explore similarities and differences between young Chinese female consumers and non-consumersââ¬â¢ opinions towards pornography, this research purposely interviewed both the consumers (4 female participants) and non-consumers (4 female participants) of pornography. As afore-mentioned, five inter-related themes areâ⬠¦show more contentâ⬠¦So, if porn can help men for releasing their sexual needs, why it cannot help women?ââ¬â¢ (Kathy, 22-year-old, from Macau). ââ¬ËI sometimes think that watching porn is fun because I viewed it as some sort of comedy when I am watchin g it together with my friendsââ¬â¢ (Betty, 22-year-old, from Heilongjiang Province). Also, all of them expressed that pornography, in general, are not always a form of exploitation to women because it can make it with consent. According to Kathy, ââ¬ËI personally think that pornography is not necessarily a form of exploitation to women, although there are a lot of deeply rooted images or traditional notions in our society that always shaped some peopleââ¬â¢s beliefs on women as inferior to men. But think differently, gender equality is increasingly promoted nowadays, so if men can watch porn, why women cannot?ââ¬â¢. Another participant further claimed that pornography can be made it with consent because no one can force you (women) to do it. It is just like many actresses who are willing to film for a pornographic film for becoming famous, in turn achieving higher social status. I think for those women who want to achieve higher social status, they are consented t o take part in the porn industry by themselvesââ¬â¢ (Josephine, 23-year-old, from Hong Kong). Despite the fact that majority of the participants (three out of four) disagreed that pornography can be
Tuesday, May 19, 2020
Understanding Perceptions Of Products Through The Eyes Of...
3. From these descriptions, summarize each of three brands ââ¬Ëpersonalities. P.162 P.163 For this assignment I made a strategic decision to interview at least one person in their 20ââ¬â¢s 30ââ¬â¢s 40 and 50ââ¬â¢s to further understand perceptions of products through the eyes of various consumers in terms of age, gender and lifestyle. For the purpose of question three; we will look at the brand personalities I formed after analyzing and cross-examining the data collected from each interview. Following question three, question four will dive deeper into and explore the disparities between generations, how their perspectives differ (or not) and why. Brand Personality: ââ¬Å"A brand personality is the set of traits people attribute to a product as if it wereâ⬠¦show more contentâ⬠¦Interesting discoveries Some of the people I interviewed who did not fit the personality or lifestyle associated with Nike, still found the brand attractive and desirable and would buy the brand regardless if it was an accurate portal of who they are or what they stood for. These consumers are referred to as allocentrics whereby people center their attention and actions on other people rather than themselves with the intent to fit in, follow the norms or to reflect a lifestyle they aspire to live or want people to believe they live. Two of the six people I interviewed used the adjective sweatshops to describe Nike yet both still found themselves attracted to the brand and desired Nike products. I found this fascinating, the emotions running through these two people were so strong yet so contradictive of each other. While both Jessica and Adam refused to buy Nike due to internal ethical dilemmas they aroused, both Adam and Jessica almost equally felt attracted to the product and desired to have them. See appendix A and D for detail. ââ¬Å"Sigmund Freud developed the idea that much of human behavior stems from fundamental conflict between a persons desire to gratify his or her physical needs and the necessity to function as a responsible member of society.â⬠(Solomon, 2013, p. 153). In Jessicaââ¬â¢s and Adams situation it is obvious that their desire to gratify their necessity to function as a responsible member of societyShow MoreRelatedSubliminal Perception Essay1374 Words à |à 6 PagesSubliminal Perception Subliminal Perception is a signal or message embedded in another object, designed to pass below the normal limits of perception. These messages are indiscernible by the conscious mind, but allegedly affect the subconscious or deeper mind. Subliminal techniques have occasionally been used in advertising, but the purpose, effectiveness and frequency of such techniques is debated. It is proven though that stimulation below the level of a personââ¬â¢s conscious awareness canRead MoreMarketing Analysis : Price And Brand Image1572 Words à |à 7 Pagesmodern days, consumers are bombarded with brands and advertising from different companies and they have a lot more options when it comes to purchasing a product. They usually rely on both intrinsic and extrinsic cues to solve their problem regarding to the quality of products. Consumers have to make their purchasing decision under various uncertainties and circumstances regarding to the product itself and its attributes as Cox (1962, p. 413) stated that ââ¬Ëconsumer s task in evaluating a product is to useRead MoreAnalysis Of Red Bulls Marketing Strategy1590 Words à |à 7 Pagescompany markets their products and services to consumers plays a large role in the profitability of that organization. This strategy becomes more complicated when an organization operates in a global marketplace. Companies such as McDonalds use a marketing approach that provides for segmentation of the consumer based on their culture and behavior. Understanding the various customer segments allows for McDonalds to target or position their products to appeal to those consumers. Another company thatRead MoreHow Effective Are Celebrity Endorsements1712 Words à |à 7 Pageseffective are Celebrity Endorsements Ever since the start of commercial radio in the 20ââ¬â¢s and the since the first silver screen entered the market, broadcasting messages by celebrities has been a tool employed to endorse products.â⬠Just about every star was associated with one sponsorââ¬â¢s product he or she plugged.â⬠(1). Over the years celebrity endorsement became an essential part of marketing (more than 25% of television ads feature celebrities)(5), for the endorser it became an easy way of generating an incomeRead MoreReseach Proposal-Consumer Behaviour to Change in Packaging Design of Fmcg1367 Words à |à 6 PagesCONSUMER BEHAVIOUR TO CHANGE IN PACKAGING DESIGN OF FMCG PRODUCTS. Introduction Design is increasingly used by firms as a strategy to create a substantial competitive advantage. Good design uniquely differentiates a product. Companies mastering the art of design have emerged as leaders in their respective markets. In this proposal, i examine how consumers respond to the visual aspects of packaging design and benefits of studying consumer behavior. The importance of packaging design asRead MoreIntroduction. (Derived From June Campbellââ¬â¢S Research On1007 Words à |à 5 PagesCadburyââ¬â¢s purple, all have different colour values to different consumers. The high importance placed on colour is an acknowledgment of manufacturersââ¬â¢ understanding that colour has strong emotional loading, able to prompt a swifter response to packaging than either the written work or imagery. Holograms and metallic coloured packaging on Colgate toothpastes lure consumers to choose their toothpaste over others . Functions of Various Colours in Branding Some brands like Google choose to go with manyRead MoreConsumer Behavior Case Study1274 Words à |à 6 PagesConsumer behavior case study Introduction of the company HSBCà Bankà UKà isà aà publicà limitedà companyà thatà isà headquarteredà inà London,à England.à Theà HSBCà wasà foundedà inà Hongà Kong,à China,à butà wasà forcedà toà moveà toà Londonà inà 1992. Accordingà toà Forbesà Magazine,à HSBCà Bankà isà theà largestà bankingà groupà inà theà world.à Also,à Forbesà Magazineà statedà thatà theà bankà isà theà sixthà largestà companyà inà theà world. HSBCà Bankà hasà manyà locationsà allà overà theà world;à aà significantà numberà ofà theà locationsà areà withinà AsiaRead MoreConsumer Behaviour Towards Fmcg1700 Words à |à 7 PagesConsumer behavior towards the new packaging of FMCG products. The importance of packaging design as a vehicle for communication and branding is growing in competitive markets for packaged FMCG products. This research utilized a focus group methodology to understand consumer behavior toward such products. The challenge for researchers is to integrate packaging into an effective purchasing decision model, by understanding Consumerââ¬â¢s behavior towards the packaging of FMCG products. When consumers searchRead MoreMarketing Case Study : A Marketing Intern For A Well Known National Chain1342 Words à |à 6 Pages ââ¬Æ' MARKETING The most important part of the business or action of promoting and selling products or services, including market research and advertising. As a Chain Marketing Intern for a Well-known National Chain A marketing intern focuses on Sales, products, price, place, and promotion, act together to help reach customers as a unit and independently. This are used to develop strategies for marketing and when used well, have proven to be successful. Review current line and help oversee marketingRead MoreMarketing Mix : The Marketing Strategy1335 Words à |à 6 PagesMarketing Mix is one of the most important concepts for marketing. Marketing mix is also called the 4Ps, which are price, place, product, and promotion. They are the ingredients that combine to capture and promote a brand or productââ¬â¢s unique selling points that differentiate it from its competitors. Neil H. Borden, an advertising professor at Harvard University coined the term marketing mix. The ideas behind Bordenââ¬â¢s model were refined over the years until Edmond Jerome McCarthy, a marketing professor
Monday, May 11, 2020
Wednesday, May 6, 2020
What Can You Know What Your Meaning - 946 Words
Have you ever asked yourself about the meaning of life? According the Nagel, if we look at the big picture than all of our lives are meaningless. One day the universe is going to stop functioning and all life will perish so what is the point of our existence? To some people this could be harmful to their self-esteem because they want to be able to know that they live for a reason. To others, the thought of an overall meaningless life doesnââ¬â¢t mean that their life is meaningless within their lifetime. Some people have a more religious view. Maybe God gives us a purpose in living. In this chapter Nagel talks about the possibilities when taking into consideration the meaning to life. Do you know what your meaning in life is? Odds are that you and I will be forgotten within the next hundred years. With the exception of historical figures whose names live on for hundreds maybe even thousands of years, all that we accomplish within our lifetimes is meaningless according to Nagel. Eve n historical figures will be forgotten when the universe collapses so no matter how hard we try we will never be able to reach immortality. One could believe that their purpose in living is their family, but the lives of their family are also pointless. Therefor they are living for lives that are pointless which makes their lives pointless (Nagel 95-97). According to Nagel,â⬠The trick is to keep your eyes on what s in front of you, and allow justifications to come to an end inside your life, andShow MoreRelatedWould It Matter Tomorrow?916 Words à |à 4 PagesTitled, The meaning of Life, this chapter starts with the question that perhaps we have all asked ourselves once. Does anything we do really matter? We all die at the end of the day, and generations to come wonââ¬â¢t even remember you or the people around you, in two hundred years. Why is it that people do what they do? Nagel argues how religious people would answer this question. Can you live a life without having to worry about the meaning behind it? What is the meaning of life to you? There is noRead MoreCharacteristics Of A Person s Life1300 Words à |à 6 PagesPeople know them and remember them in a unique way. Names are a reflection of a personââ¬â¢s culture, tradition, background /family, religious beliefs or goals in life. Names are influenced by your culture and background. However, we all have many faces that we put on depending on where we are, who we are with and what we want. We can have more than one identity and sometimes they donââ¬â¢t match the meaning of our names. A personââ¬â¢s name effects their nature and life. To truly find who you are, you need toRead MoreReading Between The Lines: The Hidden Meaning Within Rosencrantz and Guildenstern are Dead653 Words à |à 3 Pageshiding meaning within Rosencrantz and Guildenstern are Dead) As Buddha once said, ââ¬Å"Three things cannot be long hidden: the sun, the moon, and the truth.â⬠In the text Rosencrantz and Guildenstern are Dead, everything that is said between the characters is a metaphor, a meaning within a meaning. This isnââ¬â¢t an uncommon trait as can be seen within the many different kinds of writings that are games. There are many different things that happen within the play itself, but every scene has a meaning behindRead MoreRelationship Between Friendship And Friendship985 Words à |à 4 Pagesmedia, etc. People just say the word without thinking what it really refers to, but does everyone really understand what the word ââ¬Å"friendshipâ⬠means? People believe that the word ââ¬Å"friendshipâ⬠is just used to describe a friend or a bigger group of friends, but in reality it actually means a lot more. I believe that it is important to know what the word ââ¬Å"friendshipâ⬠really means. Not everyone is going to have the sam e definition, because ââ¬Å"friendshipâ⬠can have a variety of definitions. It all depends onRead MoreQuestions On Personal Philosophy Questions933 Words à |à 4 Pagesthe most interesting were ââ¬Å"Should I Be Afraid of Death?â⬠, ââ¬Å"What Gives My Life Meaning?â⬠, and ââ¬Å"What Should I Believe About the Existence of God?â⬠In order of interest, ââ¬Å"What Gives My Life Meaning?â⬠is the frontrunner followed by ââ¬Å"Should I Be Afraid of Death?â⬠which leaves ââ¬Å"What Should I Believe About the Existence of Godâ⬠â⬠as the least. I will give my answer to ââ¬Å"What Gives My Life Meaningâ⬠in this paper by presenting a few arguments on what I believe is true to have a meaningful life and defend itRead MoreSuccessful Communication: Understanding Your Audience Essay1431 Words à |à 6 Pages When you anticipate the needs of your audience, you increase your chances of obtaining successful communication. (McGraw-hill Higher Education, 2010, p. 25) We are constantly communicating to our audience about who we are and our message through various means; how we stand, how we dress, how we use our language: fast, slow, or with our word selections; and as well with our non verbal behaviors. (McGraw-hill Higher Education, 2010, p. 25) The audience takes in all the visual and audible cues weRead MoreLove Is An Intense Feeling Of Deep Affection880 Words à |à 4 PagesLove has one concrete meaning. Love is an intense feeling of deep affection. The way people interpret this meaning is different based on a lot of things. A person s age is the biggest factor on how they will interpret the meaning of love. Teens age 15 to 19 think love is something very euphoric.This age group is right in the thick of being able to date and find that perfect significant other. Explaining my meaning of love could help someone get someone elseââ¬â¢s thoughts on the topic. My explanationRead MoreAssignment 1 Essay1556 Words à |à 7 Pages(12-point font, double-spaced, normal margins, no cover page, no binders). Your response should do the following three things: (1) state what the main conclusion of the essay is; (2) state what the most important premises (including sub-conclusions) areââ¬âi.e., state which premises are most important if the argument is to rationally convince its audience; (3) evaluate the quality of the argument, giving detailed reasons to justify your evaluation. For purposes of evaluation, assume that the speaker is aRead MoreEssay about Symbolic Interactionism Theory1036 Words à |à 5 Pagesand interpret abstract symbols, was what separated human beings from the other animals. I feel in a big way that Mead is correct. Humans understand and filter out information whether they intend to or not, all due to the channel of symbols. A symbol is a stimul us with meaning and value, its an object whose meaning can be shared. Just think of all the symbols that stand universal throughout America, green light = go, heart = love, and red octagons = stop. What about the symbols that shine throughRead MoreMeaning of Life1425 Words à |à 6 PagesThe Meaning of Life The meaning of life, defined by Victor E. Frankl, is the will to find your meaning in life. It is not the meaning of life in general, but rather the specific meaning of a persons life at a given moment. He believes that if you are approached with the question of what is the meaning of my life or in this case, life is meaningless, then you should reverse the question to that person asking the question. For example: What are you bringing to me? What are you as an individual
Critial Investigation of the etiology of juvenile idiopathic arthritis Free Essays
Introduction Juvenile idiopathic arthritis is an umbrella term which includes all forms of arthritis that begin before the age of sixteen, of over six weekââ¬â¢s duration, and of unknown cause. (Petty el al 2004) With various contributing environmental and genetic factors, arthritis is an autoimmune disease. Ongoing research, into the etiology of juvenile idiopathic arthritis, has identified the most common risk factor as infection in combination with genetic susceptibility. We will write a custom essay sample on Critial Investigation of the etiology of juvenile idiopathic arthritis or any similar topic only for you Order Now An autoimmune reaction occurs as a result of an infection or trauma, this causes synovial hypertrophy and chronic joint inflammation in genetically susceptible individuals. (Rabinovich 2010). Juvenile idiopathic arthritis is a genetically complicated characteristic in which many genes are important as indications at the onset of the disease. Both the IL2RA/CD25 and the VTCN1 genes have recently been identified as juvenile idiopathic arthritis susceptibility loci (Hinks et al 2009) .Pathogenesis has many other contributing factors such as stress and maternal smoking. (Prince et al 2010) The International League of Associations for Rheumatology (2004) classification of Juvenile idiopathic arthritis, JIA, includes seven subtypes: Systemic onset JIA, oligoarticular, polyarticular RF-positive and RF-negative, Enthesitis-related arthritis, Juvenile ankylosing spondylitis, and ââ¬Ëââ¬Ëother.ââ¬â¢Ã¢â¬â¢ The most common type of JIA is Oligoarticular.60% of children, mainly girls under 5, with JIA have this type. During the first 6 months Oligoarticular affects between one and four joints. The knees, ankles and wrists are the most affected. After 6 months it can spread to more than four joints and is known as ââ¬ËExtended oligoarthritisââ¬â¢ affecting 2 in 5 children. Affected children are moody and difficult as a result of their symptoms, which include joint stiffness in the morning and joint pain. Walking may be delayed in very young children. 1 in 5 children also have inflammation of the eye, Uveitis. Children who carry antinuclear antibodies in their blood are most at risk of uveitis. (Arthristis Research UK, 2010) Polyarticular arthritis, which again is more common in girls, affects 20% of children with JIA. (Arthristis Research UK, 2010) Polyarthritis mainly affects the joints of the hands and feet, which become painful, swollen and stiff. This type can often affect more than one joint, usually over 4, at a time. The child can often become unwell and pain may be accompanied by a fever. About 10% of children will have the rheumatoid factor (RF), meaning that their blood contains an antibody similar to that often found in adult rheumatoid arthritis. Most RF-positive children are girls, typically aged 10 or over. RF-positive children can have a more severe form of the disease which, without early intervention, can result in long-term joint damage. It is unlikely that RF-positive children will be free from Polyarthritis with symptoms continuing into adult life. Permanent remission is more often seen in children who are RF-negative. (David and Lloyd 1999, pg 207) About 10% of cases of arthritis in children are systemic. This type of arthritis affects girls and boys equally but is more often seen in under fives. (Arthritis Research UK, 2010). This severe and potentially fatal form of JIA includes children who have arthritis associated with marked systemic features. Systemic arthritis can be identified by a fever which persists daily for at least two weeks either at the onset or prior to the arthritis. One or more of the subsequent systemic features must also occur, these are a rash, generalised lymphadenopathy, liver or spleen enlargement and serositis (inflammation of the serous tissue, which lines the major organs including the heart and lungs.) Every child is different. Some children will fully recover after one bout of systemic arthritis. Others could have symptoms that come and go for several years and a number of children go on to develop polyarthritis but have no further fever attacks. (Arthritis Research UK, 2010) Psoriatic arthritis affects less than 10% and is most commonly found in girls aged 8 to 9 years. Psoriasis, a skin condition causing a widespread flaky skin rash is prevalent.The rarer form, Enthesitis-related arthritis usually affects boys aged eight and over. The main symptoms are arthritis in several joints at once, often located at the sacroiliac joint. Enthesitis-related arthritis has a genetic risk factor with children carrying, the HLA-B27 gene. This gene is an indicator common with some adult forms of arthritis. However affected children donââ¬â¢t always go on to suffer in adult hood. (Arthritis Research UK 2010) Although Munro et al (2009) reported that there are no specific tests for the diagnosis of JIA. Diagnosis is made on both clinical findings and investigations. A literature review, by Munro et al (2009), reports that past research recommends documenting the range of motion in all joints, the extent of joint swelling, the presence of bony overgrowth and whether affected joints are affected by muscle atrophy and weakness. Significant trauma, fever, in particular if it is persistent for 10 days or without clear cause or coupled with a rash also need to be evident.. Rheumatoid factor and antinuclear antigen screening tests should be conducted although children with an infection or current pathology may have positive findings, and the tests should not be used as a definite diagnosis of JIA. Inflammation, identified with a raised white cell or platelet count,may also be identified by during a full blood screening. T-lymphocytes play an essential role in the pathophysiology of JIA. They release pro-inflammatory cytokines and favour a type-1 helper T-lymphocyte response. An abnormal interaction between type 1 and type 2 T-helper cells has been hypothesized. Research into T-cell receptor expression; confirm recruitment of T-lymphocytes specific for synovial antigens. Evidence of a disorder in the humoral immune system is identified by the increased presence of autoantibodies, increased serum immunoglobulins, existence of circulating immune complexes or complement activation. Chronic inflammation of the synovium is characterized by B-lymphocyte infiltration and expansion. Macrophages and T-cell invasion are linked with the release of cytokines, which induce synoviocyte proliferation. (Rabinovich 2010) JIA, if badly managed, can have a number of consequences such as growth failure, leg length discrepancy, contractures, scoliosis, blindness (secondary to untreated chronic anterior uveitis), Macrophage activation syndrome, disability and many more. Psychosocial problems are also evident. JIA sufferers are predominantly affected by pain. When treating children in pain, doctors and parents must first understand the physiology of pain and why children have different reactions. The International Association for the Study of Pain (2007) defines pain as ââ¬Å"An unpleasant sensory and emotional experience which we primarily associate with tissue damage or describe in terms of such damage, or both.â⬠This definition recognises that pain is a perception and not a sensation as many believe. Pain can be categorised into nociceptive, or neuropathic. Sustained activation of the nociceptive system caused by tissue injury results in pain described as nociceptive . While neuroplastic changes are evidently involved, nociceptive pain is alleged to arise as a result of the normal activation of the sensory system by noxious stimuli, a process that utilises transduction, transmission, modulation and perception. Direct injury or dysfunction of the peripheral or central nervous system results in Neuropathic pain. The injury could be to either neural or non-neural tissues. (American Medical Association, 2010) There has been several pain mechanism theories proposed over the last 50 years. The specificity theory, described in 1664 by Rene Descartes, proposes that pain impulses travelled along a dedicated pathway from receptors in the periphery to a specialised pain centre in the brain, resulting in a mechanical behavioural response. Descartes described each nerve as having a specific function, with free nerve endings being called pain receptors. (Thomas 1998, pg 6) It suggests that the greater the damage or injury then the more sever the pain. (Brannon and Feist , 2000) This theory can be supported to the extent that there are some specialised nerves in the human body however others can have numerous functions or detect several types of stimuli. On the other hand this theory does not explain the variable nature of pain. Furthermore no pain centre has ever been identified; current research suggest multiple areas of the brain detect and respond to the pain stimuli. (David and Waterfield 199 9) In 1962, Weddel (cited by Thomas 1998) states that there is no separate system for perceiving pain, rather that pain is due to intense peripheral stimulation of non-specific receptors. This in turn produces a pattern of nerve impulses, which is interpreted centrally as pain. The pattern theory proposed that strong and mild stimuli produced different patterns of impulses. (Thomas 1998, pg 6) This theory ignores the specialism of some receptors and does not account for conditions in which a gentle touch can trigger episodes of neuralgia (David and Waterfeild 1999) The best explanation to date is the pain gate theory, proposed by Mezack and Wall in 1965. (David and Lloyd 1999, pg28) The theory suggests that stimulation of nerve endings evokes nervous impulses that are transmitted by three systems located in the spinal cord. The substania gelatinosa in the dorsal horn of the spinal cord, the dorsal column fibres and the central transmission cells act to stimulate or inhibit nocioceptive impulses. The transmission of impulses from the afferent fibres to the spinal cord transmission cells is modulated by the spinal gating mechanism in the dorsal horn. The gating mechanism is influenced by the amount of activity in the larger-diameter fibres. Larger diameter fibres are thought to be inhibiter, thus closing the pain gate, the opposite occurs when smaller fibres are stimulated: pain is transmitted and the gate opens.(Melzack and Wall, 1996) In addition descending control from various structures in the brain can also inhibit the relay and close the g ate. On reaching the brain, the impulses are further modified and integrated with other sensory input. On arrival at the brain the impulses are felt as pain. It is important to understand that those afferent fibres do not have a fixed response but are subject to modification even before they reach the pain gate and after they reach the brain. (David and Lloyd 1999, pg 28) The pain gate theory was the first to appreciate that pain can be affected bypsychological factors. A person may be able to control pain be altering their state of mind. For example if a person is able to distract themselves from the pain then less impulses are sent to the brain therefore not enough stimuli are present to open the gate. (Salvano and Willems 1996, pg 15) In summary experiences of pain are influenced by many physical and psychological factors such as beliefs, prior experience, motivation, emotional aspects, anxiety and depression can increase pain by affecting the central control system in the brain. The specificity theory and the pattern theory suggests that pain occurs only due to damage to body tissue while the gate control theory claims that pain may be experienced without any physical injury and individuals interpret pain differently even though the extent of injury is the same. The gate control theory also suggests that pain can be controlled by the mind. The authorââ¬â¢s understanding is that Juvenile idiopathic arthritis produces nociceptive pain, through recurrent inflammation of the joints. Inflammation releases chemicals such as histamine and bradykanin, which are detected by nociceptors which then activate noxious impulses to the dorsal horn. Once enough impulses are generated to ââ¬Å"open the gateâ⬠neural areas responsible for perception and response activate. The perception and level of response is influenced by the state of mind. Pain impacts on the lives of children, with arthritis, by limiting activities, disrupting school attendance, and contributing to psychosocial distress (Kimura and Walco 2006). A study by Schanberg et al (2003) investigated levels of pain in 41 children with arthritis by the daily completion of pain diaries. They found that 70% of the children had significant amounts of pain, on 60% of the days, with 38% having pain daily. Children often describe the pain associated with JIA as ââ¬Å"aching,â⬠ââ¬Å"sharp,â⬠ââ¬Å"burning,â⬠and ââ¬Å"uncomfortableâ⬠(Antony and Schanberg 2003). Research also suggests that children with JIA have a lower pain threshold than their healthy counterparts. (Hogeweg et al 1995) This could be due to the childrenââ¬â¢s brains, were pain is processed, changing due to long exposure to noxious impulses. The perception of pain in children with JIA could also be influence by the cognitive capabilities and age. Beales et al (1987, cited i n Antony and Schanberg 2003) suggest that cognitive development impacts pain perception due to the association and understanding of the childââ¬â¢s condition. For example all the children , despite their age, described the pain as ââ¬Å"achingâ⬠but younger children did not associate it with anything unpleasant , older children, however,are more likely to relate their joint feeling to their arthritis-related disability. Therefore with cognitive maturation, children become capable of connecting internal sensations with internal pathology and the potentially serious consequences. Hence, older children with arthritis may become more distressed by the sensation, resulting in increased reported pain intensities as the childââ¬â¢s age increases. (Antony and Schanberg 2003). There is a mounting body of research indicating to the importance of psychosocial variables in the pain incidence of children with JIA, consisting of emotional distress, stress, and mood. Also significant is the childââ¬â¢s perception and coping strategy with their pain. Moreover, a number of studies have described the role of parental and familial factors in child pain, specifically parental psychological health, parental pain history, and the nature of the way in which family members interact with one another. Addressing these issues while managing the condition may help to reduce pain, elevate mood, and improve overall quality of life for children with arthritis. (Antony and Schanberg 2003). A childââ¬â¢s pain needs to be assessed at each appointment, whether by a doctor or physiotherapist. Pain can be assessed both subjectively and objectively. It is important to gain a good description of areas affected, the intensity, type and severity of the pain. A more objective measurement is a Visual analogue scale, completed by the child and a VAS global assessment of disease and function completed by the parents. (Pounty 2007) A multidisciplinary approach, to the management of Juvenile idiopathic arthritis, is considered best practice. Treatment is aimed at controlling inflammation and minimising its effects on the joints. For the best outcome, awareness of complications of both disease and therapy and the psychosocial effects of the illness on both the child and family is essential. (Davidson 2000) Treating the pain can sometimes be the only intervention during a physiotherapy session. Both pharmalogical and non-pharmalogical methods are used to treat pain in JIA.Guidelines for the management of childhood arthritis,The British Paediatric Rheumatology Group (2001), are available and new research is continuing to improve treatments. Most JIA children are Initial treatments include intra-articular long-acting corticosteroid injections and NSAIDs. NSAIDs control pain and inflammation and are usually given for 4 to 8 weeks before starting treatment with a second-line agent. Naproxen, tolmentin, diclofenac, and ibuprofen are commonly used and are usually well tolerated with little gastrointestinal discomfort. The choice of NSAID may be based on the taste of the medication and the convenience of the dosing regimen. Naproxen is prescribed most frequently. Indomethacin is a potent anti-inflammatory medication commonly used to treat ERA and SOJIA, however side effects include headaches, difficulty in concentrating, and gastrointestinal upset. These can be counter acted with other medications. (Weiss and Ilowite 2005) A literature review (Hashkes and Laxer 2005, Cited by Munro et al 2009) looked at the affects of NSAIDS on JIA. These were inconclusive as the participants receiving all forms and doses of NSAIDs achieved significant improvements in the outcome measures and no individual NSAID was shown to have a clear advantage over others. The immune system can be suppressed and the progress of arthritis slowed down, as well reducing the inflammation, by the use of diseases modifying anti-rheumatic drugs (DMARDs) (National Rheumatology Society 2008) Methotrexate is most commonly used for JIA. Random controlled placebo trials and dose finding trials have shown that DMARDs can be effective in polyarticular and oligoarticular arthritis although not in systemic arthritis. (Prince et al 2010) Both physiotherapy and occupational therapy can reduce the impact of JIA, on the daily lives of children. Physiotherapy has a number of treatments that can be utilised to reduce pain. Physical therapy and exercise programs have been shown to be helpful in reducing pain in children with arthritis and should therefore be encouraged, especially since children with arthritis tend to be less physically active and may have become de-conditioned (Kimuru and Walco 2006). Exercise can have an analgesic effect. If using the Pain gate theory, movement can help to close the gate by providing a distraction. Exercise is also good for the healing process. Satallite cells, which can only be activated through exercise, are important for muscle growth and repair. They can be stimulared to either replace damaged muscle cells or add muscle cells. (Poutney 2007, pg 234) A literature review, by Long and Rouster-Stevens (2010), highlighted the importance of exercise in the treatment of JIA. Current studies show that inactivity can lead to deconditioning, disability, decreased bone mass, and reduced quality of life. While progress in pharmacology has improved the lives of patients with JIA, management should also consist of a moderate, regular exercise program or more active lifestyle. The literature suggests physical activity may improve exercise capacity, reduce disability in adulthood, improve quality of life and, in some patients, lessen disease restrictions. . There is however limited evidence of the effect of strength training in children with JIA. Fisher et al (2001) monitored the effects of resistance exercise, via isokinetic equipment, in 19 children with JIA. Children were given an 8 week, personalised progressive programme.Participants demonstrated significant improvement in quadriceps and hamstring strength and endurance, contraction speed of the hamstrings, functional status, disability and performance of timed tasks. Despite the limited evidence, it is recommended that a programme of strength training may be beneficial with JIA. Recommendations for healthy children can be used as a guide. The American Academy of Paediatrics (2001, cited by Maillard 2010) recommends that to increase strength and fitness, low resistance for 15 repetitions is ideal for children. They suggest twenty to thirty minute sessions, two to three times weekly. There is evidence that there is no benefit to increasing the amount of sessions. (Maillard 2010) Hydrotherapy is also advocated for JIA. The effects of hydrotherapy are gained with the combined effect of the warmth, the buoyancy and the fun element of the treatment. Hydrotherapy aims to reduce pain and muscle spasms, increase joint range of movement, and increase muscle strength. Epps et al (2005) found that following two months of hydrotherapy combined with land based exercise there was an increased quality of life and reductions in the impact of the disease in 47% of children with active juvenile arthritis. Pain relief from the heat generated from the pool could be replicated using heat pads or a hot bath. Heat relaxes your muscles and stimulates blood circulation. In relation to the pain gate theory thermal receptors may detect a raise in temperature, impulses are generated which help to close the gate in the dorsal horn, reducing the amount of noxious impulse to the perception area therefore providing relief Conversely cold packs could be used to reduce inflammation and therefore reduce the amount of impulses generated by chemorecepters. (Arthritis Foundation 2011) Alternative therapies are often used to aid pain relief (Feldman et al 2004). Massage is found to be effective on depression, anxiety, mood, and pain (Walach et al 2003). Field et al (1997) investigated the use of massage on children with JIA. Parents massaged their child for 15 minutes per day, for 30 days. They found that the self assessed pain scales decreased as well as cortisol levels lowering, reducing their stress and anxiety. It is possible that the touch from massage helps to reduce pain by closing the gate in the dorsal horn. In conclusion, juvenile arthritis is a painful condition that affects a childââ¬â¢s social, educational and physical life. Pain is a major contributor to the lowered quality of life experienced by these children. Relief can be found in many interventions. A multidisciplinary approach is best practice. The evidence suggests that a combined programme of physiotherapy and medication can help to reduce pain and improve function in these children References American Medical Association.(2010) ââ¬ËPathophysiology of Pain and Pain Assessment.ââ¬â¢ Chicago [online]. Available at:http://jhuleah.files.wordpress.com/2010/08/dr-moore-reading-1-ama_painmgmt.pdf (Accessed on 10th March 2011) Anthony.K, Schanberg. L, (2003) ââ¬ËPain in children with arthritis: A review of the current literatureââ¬â¢ Arthritis Care Research, 49(2), pages 272ââ¬â279[online] available at: http://onlinelibrary.wiley.com(Accessed on 14th March 2011) Arthritis Foundation (2011) ââ¬Ëusing heat and coldââ¬â¢ [online] Available at: http://www.arthritis.org/use-heat-cold.php (Accessed on 14th March 2011) Arthritis Research UK (2010) ââ¬ËJuvenile idiopathic arthritis (JIA, arthritis in childhood)ââ¬â¢ . Available at: http://www.arthritisresearchuk.org(Accessed on 14th March 2011) British Paediatric Rheumatology Group (2001) ââ¬ËGuidelines for the Management of Childhood Arthritisââ¬â¢. Rheumatology, 40(11), pp1309-1312, [Online]. Available at: http://rheumatology.oxfordjournals.org (accessed on: 16th March 2011) Brannon, L. Feist, J.(2000), Health Psychology: An Introduction to Behaviour and Health ,4th ed , USA: Brooks/Cole, David.C, Lloyd.J (1999) ââ¬ËRheumatology Physiotherapyââ¬â¢. London: Mosby International limited Davidson.J.(2000) ââ¬â¢Juvenile Idiopathic Arthritis: a clinical overview European Journal of Radiology, 33( 2), pp 128-134,[Online]. Available at: www. Sciencedirect.com (Accessed on 12th March 2011) Epps.H, Ginnelly.L, Utley.M, Southwood.T, Gallivan.S, Sculpher.M, Woo P.(2005) ââ¬ËIs hydrotherapy cost-effectiveA randomised controlled trial of combined hydrotherapy programmes compared with physiotherapy land techniques in children with juvenile idiopathic arthritis.ââ¬â¢ Health Technol Assess. 9(39), pp1-59, [Online]. Available at: http://www.ncbi.nlm.nih.gov (Accessed on 12th March 2011) Feldman.D, Duffy.C, De Civita.M, Malleson.P, Philibert.L, Gibbon.M, Ortiz-Alvarez.O, Dobkin.P (2004) ââ¬Ëfactors associated with the use of complementary and alternative medicine in juvenile idiopathic arthritisââ¬â¢ Arthritis Care Research, 51(4), pages 527ââ¬â532,[online]. Available at: (Accessed on 10th March 2011) Fisher NM, Venkatraman JT, Oââ¬â¢Neil KM, (2001) ââ¬ËThe effects of resistance exercises on muscle and immune function in juvenile arthritis.ââ¬â¢ Arthritis Rheum, 44(9), pp276, [Online]. Available at:www.medscape.com(Accessed on 12th March 2011) Hinks A, Ke X, Barton A, et al. (2009) ââ¬ËAssociation of the IL2RA/CD25 gene with juvenile idiopathic arthritisââ¬â¢. Arthritis Rheum, 60(1), pp251-7, [Online]. Available at: http://onlinelibrary.wiley.com(Accessed on 10th March 2011) Hogeweg.J, Kuis.W, Oostendorp.A, Helder.R, (1995) ââ¬ËGeneral and segmental reduced pain thresholds in juvenile chronic arthritisââ¬â¢ Pain, 62(1), pp11-17, [Online]. Available at: www.sciencedirect.com (accessed on 10th March 2011) Hull.RG, (2001). ââ¬ËManagement guidelines for arthritis in children.ââ¬â¢ Rheumatology, 40, pg1308, [online]. Available at: http://rheumatology.oxfordjournals.org (Accessed on 12th March 2011) International Association for the Study of Pain (2007) ââ¬ËIASP Pain Terminologyââ¬â¢[Online]. Available at: http://www.iasp-pain.org(Accessed on 12th March 2011) International League of Associations for Rheumatology, Petty RE, Southwood TR, Manners P, Baum J, Glass DN, Goldenberg J, He X, Maldonado-Cocco J, Orozco-Alcala J, Prieur AM, Suarez-Almazor ME, Woo P. (2004) ââ¬ËInternational League of Associations for Rheumatology classification of juvenile idiopathic arthritis: second revision, Edmonton, 2001.ââ¬â¢Rheumatology,31(2), pp390-2, [Online]. Available at: http://www.jrheum.org (Accessed on 12th March 2011) Kimura.Y, Walco.G, (2006) ââ¬ËPain in children with rheumatic diseasesââ¬â¢ Current Rheumatology Reports , 8(6), pg480-488, [online] Available at: www.springerlink.com. (Accessed on 11th march 2011). Long,.A, Rouster-Stevens.R, Kelly. A (2010) ââ¬ËThe role of exercise therapy in the management of juvenile idiopathic arthritisââ¬â¢ Current Opinion in Rheumatology , 22( 2), p 213ââ¬â217, [Online]. Available at: http://journals.lww.com/co-rheumatology (Accessed on 12th March 2011) Maillard.S(2010) ââ¬ËPhysiotherapy for Juvenile Idiopathic Arthritisââ¬â¢ [lecture] Great Ormond Street Hospital, London [online] available at:www.vadlo.com (accessed on: 12th March 2011) Melzack.R, Wall.D (1996) ââ¬ËThe challenge of painââ¬â¢ 2nd ed.London: Penguin, Munro.J, Haesler.K, Rada.J, Jasper.A, (2009) ââ¬ËJuvenile idiopathic arthritis: a literature review of recent evidenceââ¬â¢ NHMRC,[online] available at: http://www.racgp.org.au (Accessed on 10th March 2011) National Rheumatology Society (2008) ââ¬ËMethotrexate in Rheumatoid Arthritisââ¬â¢ [Online] available at:http://www.nras.org.uk (Accessed on 10th March 2011) Petty.R, Cheang.M, Malleson.P, Oen.K, Cabrel..N, Rosenberg.A (2004) ââ¬ËPredictors of pain in children with established juvenile rheumatoidââ¬â¢. Arthritis Care Research, 51(2), pp222-227, [Online]. Available at: : http://onlinelibrary.wiley.com (Accessed on 14th March 2011) Poutney.T (2007) ââ¬â¢Physiotherapy for Childrenââ¬â¢. Philadelphia: Elvieser Prince.F, Otten.M, van Suijlekom-Smit.L, (2010) ââ¬ËDiagnosis and management of juvenile idiopathic arthritis.ââ¬â¢ BMJ,341,c6434, [Online]. Availbel at: www.bmj.com (accessed on: 16th march 2011) Rabinovich (2010) ââ¬ËJuvenile Rheumatoid Arthritisââ¬â¢ Available at: http://emedicine.medscape.com/article/1007276-overview(Accessed on 14th March 2011) Schanberg L, Anthony KK, Gil KM, Maurin EC(2003) ââ¬ËDaily pain and symptoms in children with polyarticular arthritis.ââ¬â¢ Arthritis Rheum, 48, pp1390ââ¬â1397, [Online]. Available at: http://onlinelibrary.wiley.com( Accessed on 14th March 2011) Thomas.V, (1998) ââ¬ËPain : its nature and management ââ¬Ë London : Bailliere Tindall Walach H, Guthlin C, Konig M. (2003) Efficacy of massage therapy in chronic pain: a pragmatic randomized trial. J Altern Complement Med.; Vol 9: pg 837-846. [online] available at: http://www.ncbi.nlm.nih.gov (accessed on 16th March 2010) Weiss.JE, Ilowite.(2005) ââ¬ËJuvenile Idiopathic Arthritisââ¬â¢ Paediatric.clin north america52,pp413-442,[online] available at: http://www.ncbi.nlm.nih.gov (Accessed on 10th March 2011) How to cite Critial Investigation of the etiology of juvenile idiopathic arthritis, Essay examples
Colony Report free essay sample
After the Virginia Company of London was chartered to collect profit from the sales of silver and gold, they knew that a colony was needed. With one hundred forty four colonists on board, the first settlers left England on December 20th, 1606, with one goal on their mind: to find land where they would be concealed from the Spanish, seeing as they were a competitive threat to the British. After arriving, Jamestown was established as the capital of Virginia. After creating a system of government, the colony replaced itââ¬â¢s council with a governor in 1609. The following year, Thomas Gates, acting as the first governor in the new world, issued the divine, moral, and martial laws, which ordered all colonial men and women to attend church twice daily, even on work days, to never tell a lie, and to observe other basic rules. In the year 1611, tobacco was introduced to Virginia, which would soon become one of the main exports from the colony. The tobacco industry began when John Rolfe, a famous colonist, imported tobacco plants from Trinidad. The following year, he exported the first tobacco crop from Virginia. Tobacco soon became a leading cash crop in the colony. As much as Virginia seemed to flourish, there were many problems with the land. When all of the colonists arrived in Jamestown, they found the location to be bad for farming, and filled with disease. Once everyone was settled, the colonists united in order to make the best of the land, but still, an ordinary colonist lived in fear of illness, and Native American attack. Land ownership and farming was crucial to colonial Virginia. The colonists relied on the workers of the farm, thus beginning the growth of slavery in Virginia. This gave the wealthy farmers a way to make even more money. By the middle of the 17th century, slavery had begun. Virginia made slavery legal in 1662. Slaves were mistreated on the plantations. Slaves did the most difficult jobs like planting, weeding, and harvesting tobacco, with minimal breaks. The colonial Virginia government was created in favor of the wealthy men. The legalization of slavery is one thing that demonstrates the governmentââ¬â¢s support of the wealthy landowners. The wealthy farmers and landowners lived an easy life. Growing cash crops to supply the colony as well as many places around the world, may not have been an easy task, but only the slaves had to do the difficult part and were unpaid. Because of the General Assembly (created in 1619), men on the council were selected from the gentry. The men of the gentry were mostly the wealthy land speculators, who bought land, and sold it for a higher price. The men of the assembly used their power to vote themselves large salaries and raise the taxes on the small farmers. This made the lives of the small farmers and landowners miserable. The poor farmers had the land on the frontier. This land was basically on top of the border that divided the land of the Natives from Virginia. Like the wealthy plantation owners, small landowners were spaced far apart from their neighbors. The 1670ââ¬â¢s brought dispute between the gentry and the freedmen. Since the farms were on the frontier, this also brought dispute with the Natives and they began to raid the frontier. Because the wealthy farmers set up their farms behind the frontier, their land remained intact, but the land of the poor farmers was ruined. Since most of the farmers practiced subsistence farming and relied on the farm to live, this was a big problem. In the year 1670, the people who lived on the frontier asked the governor William Berkeley to send a military officer to protect their land, but he denied their request. This made the rest of the farmers furious, including a member of the council named Nathaniel Bacon. Bacon owned a large plantation on the frontier. He strongly believed that ââ¬Å"all Indians in general were all enemies. â⬠Bacon was infuriated, so he stepped forward to lead them when Berkeley refused. He would not take no as an answer. Most colonists agreed with Bacon, and in September of 1676, Bacon and his followers marched to Jamestown. Berkeley fled, and Bacon burned the town down, killing all Natives that came in their way. His followers robbed the plantations. Berkeley charged Bacon and the followers with treasons, which is a crime of betraying oneââ¬â¢s country or hometown; a crime punishable by death. Bacon led his group to the land outside Jamestown, where he issued a Declaration of the People, against Berkeley and his government. Bacon demanded tax reductions and improved land for freedmen. The 18th century was still limited for Virginia. In 1699, Williamsburg was established as the capital of Virginia. In the year 1711, skills were developed in order to thrive on the frontier. Soon the tidewater region became densely settled. The land was vastly expanding. In 1716, Governor Alexander Spotswood and friends discovered fertile land in the Blue Ridge mountains. The land was soon turned into farming. Twice a year, Virginians who had something to discuss with the government left their plantations to Williamsburg for an event called ââ¬Å"Publick Times. â⬠These times were not easy for the merchants and poor farmworkers. They were ordered to remain working for the wealthy men and their families. Years after Bacon died, his legacy lived on. He wished for the poor and the wealthy farmers to be treated equally, and receive the same land rights. His act of rebellion inspired many small farmers affected by the selfish acts of the government. As stated before, the poor farmers lived a difficult life. They took the frontier, and were used as a shield for the wealthy. They werenââ¬â¢t able to be part of the gentry, and were not allowed to speak their minds to the government, which was biased to the wealthy men. Nathaniel Bacon stood for the poor farmers, because he believed that the government did not care about them, since Berkeley refused to help them. The Virginia government was in favor of the wealthy men who had all of the power, as demonstrated by numerous historical events.
Thursday, April 30, 2020
Performance Appraisal System Essay Example
Performance Appraisal System Essay ââ¬Å"A STUDY ON PERFORMANCE APPRAISAL SYSTEMâ⬠DONE FOR ââ¬Å"BAJAJ FINSERV LIMITEDâ⬠PROJECT REPORT Submitted in the partial fulfillment for the award of MASTER OF BUSINESS ADMINISTRATION Submitted By SOFIYA TARRANNUM (Roll No- 2128-11-672-018) Under the guidance of ASHARA ANJUM HYDERABAD PRESIDENCY P. G. COLLEGE (Affiliated to Osmania University Hyderabad, and approved by AICTE. DECLARATION I here by declare that the project work entitled ââ¬Å"A STUDY ON PERFORMANCE APPRAISAL SYSTEMâ⬠, submitted by me under the supervision of, ASHARA ANJUM, Department of MBA, HYDERABAD PRESIDENCY P. G COLLEGE. HYDERABAD submitted for the requirement for the award of the Master of Business Administration of OSMANIA UNIVERSITY and it is entirely original and has not been submitted earlier by any one for any Degree or Diploma. PLACE: HYDERABAD DATE: (SOFIYA TARRANNUM) ROLL NO : 2128-11-672-018 CERTIFICATE This is certify that the project work entitled ââ¬Å"A STUDY ON PERFORMANCE APPRAISAL SYSTEMâ⬠is bonafide work done and submitted by SOFIYA TARRANNUM, in partial fulfillment of the requirements for the award of the degree of ââ¬Å"MASTER OF BUSINESS ADMINISTRATIONâ⬠in ââ¬Å"HYDERABAD PRESIDENCY P. G COLLEGEâ⬠(Affiliated to Osmania University, Hyderabad and approved by AICTE, during the year 2012-2013. ASHARA ANJUM ARSHAD UR REHMAN Project Guid Head of Department Hyderabad Presidency P. G College Hyderabad Presidency P. G College Hyderabad-500089. Hyderabad -500089. ACKNOWLEDGEMENT First of all, I think almighty god who has blessed me all through my life. I wish to express my sincere indebtedness to our principal, prof. ARSHAD UR RAHMAN. HYDERABAD PRESIDENCY COLLEGE. My profound thanks and deep sense of gratitude of , Head of the Department, HPC for his valuable support and encouragement . I express my sincere thanks to my guide, ASHARA ANJUM, associate professor for their valuable guidance and suggestions and being instrumental in having shape to my project work. I would like to thank entire faculty members in Hyderabad Presidency p. g college. for their support and inspiration for successful completion of the project they were the most caring and the best critics during the course of y project and enabled me to be creative and multi-dimensional in my approach. I will remain always debited to them. Last but not the least, I wish to acknowledge with gratitude for the support and encouragement extended by my family members for the successful completion of the project. (SOFIYA TARRANNUM) EXECUTIVE SYNOPSIS HYDERABAD PRESIDENCY P. G COLLEGE A STUDY ON PERFORMANCE APPRAISAL DONE FOR BAJAJ FINSERV LIMITE D. NAME: SOFIYA TARRANNUM UNDER THE GUIDENCE OF ROLL NO -2128-11-672-018 ASHARA ANJUM TABLE OF CONTENT We will write a custom essay sample on Performance Appraisal System specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Performance Appraisal System specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Performance Appraisal System specifically for you FOR ONLY $16.38 $13.9/page Hire Writer TOPICSPAGE NO. CHAPTER-1 â⬠¢INTRODUCTION 9-16 RESEARCH METHODOLOGY17-19 CHAPTER-2 â⬠¢LITERATURE REVIEW14-25 CHAPTER-3 â⬠¢THE COMPANY/ ORGANIZATION/ SYSTEM26-43 CHAPTER-4 DATA ANALYSIS44-68 CHAPTER-5 FINDINGS,SUGGESTION CONCLUSION 69-74 BIBLIOGRAPHY76 QUESTIONARE 77 LIST OF TABLES AND GRAPH Sl No. FiguresPage No 1. Project Goals are different from functional Goal45 2. Position on the basis of performance46 3. Scope of using the innovating skills in making Decesion47 4. Percentage of Target matching with Goal48 5. Discuss personal problem with superior49 6. Superior contribute to see their goal50 7. Methods of appraisal51 8. Interpersonal team Relationship 52 9. Employee appreciation53 10. Feedback given by appraiser54 11. Employee opinion about frequency of appraisal system55 12. Opinion on performance linked performance policy56 13. Training needs57 14. Employee opinion on appraisal system58 15. Appraisal System59 16. Rating system60 17. Planning61 18. Value of employee in the organization62 19. Improvement in Job performance63 20. Self appraisal64 21. Effectiveness of Appraisal65 22. Employee Satisfiction66 LIST OF CHARTS Sl No. FiguresPage No 1. Process Flow Chart of Appraisal24 2. Service at Bajaj Finserv Limited25 3. Performance Rating against individual item 27 4. Summary detail of portfolio32 5. Organization Structure of Bajaj Finserv35 6. Appraisal by first Assessor37 7. Appraisal by second Assessor38 CHAPTER-1 INTRODUCTION RESEARCH METODOLOGY RESEARCH METHODOLOGY: Research design : Descriptive in nature Research instrument : A well structured questionnaire Population size : 275 Sample size : 100 Sampling unit : Technical Sample procedure : convenience sampling Sources of data : Primary Secondary data Primary data : Primary data is collected from the respondents through Questionnaire interacting with the associates. Secondary data : Secondary data is collected from the various text books On performance appraisal, Company reports, company Broachers and company websites. ww. bajajfinserv. com Statistical tool : weighted average method and simple percentage method. This chapter deals with the Title of the study, the Need of the study i. e. for what purpose the study is actually carried out, the Scope of the study, the Objectives of the study, the Various sources of data collection, the Study instruments used for conducting survey like Questionnaire, Interview etc, the way the data is analyzed, the Presentation of the study and finally the limitation involved in the study. TITLE OF THE STUDY: The Title of the study is ââ¬Å"STUDY ON PERFORMANCE APPRAISAL SYSTEMâ⬠At ââ¬Å"BAJAJ FINSERV LIMITED â⬠, Hyderabad, and Andhra Pradesh. NEED FOR THE STUDY: ?Performance appraisal has been considered as a most significant and dispensable tool for an organization. It is highly useful in making decisions regarding various personal aspects. Performance appraisal developing criteria for promotion and career development. ?It provide a synthetic feed back to the employees regarding there performance with in a limited period of time. It prevent grievances and increases the analytical abilities of the supervisors The overall objectives of performance appraisal is to improve the efficiency of an enterprise by attempting to mobilize the best possible effort from individuals employed SCOPE OF THE STUDY: The scope of the study has been confined to the associates of Bajaj Finserv limited. It includes associates of various departments with different cadres only top-level executives are excluded from the study. OBJECTIVES OF THE STUDY: ?To study the existing performance appraisal system at B F L. ?To evaluate the effectiveness of appraisal system. To offer suggestion for improvement in performance appraisal system. RESEARCH DESIGN: Descriptive study ââ¬Å"A research design is the arrangement of conditions for collection and analysis of data in manner that aims to combine relevance to the research purpose with economy in procedureâ⬠. RESEARCH INSTRUMENT: Making researches have a choice of two main research instrumen ts in collecting primary data. They are questionnaire and mechanical devices. Hear the research instrument used in a structure questionnaire, which is carefully and well designed. It includes both open and close ended questions. The questionnaire is personally administered to the respondents and clarify the doubts if any , and the responses were solicited. SAMPLING DESIGN: POPULATION: In statistical uses the term population is any finite or infinite collection of individuals. The populations of this study are associates of the technical department of the company. Population size: Population size constitutes 275 associates Sample size: A sample size is 100 Sample unit: A sample unit is service department. SOURCES OF DATA COLLECTION Data for the present study is collected through two sources i. e. through primary data and secondary data. Primary Data: The primary data is collected through Questionnaires and interacting with the associates. Secondary Data: For the study on performance Appraisal System the secondary Sources used are various Textbooks on Performance Appraisal, company reports, company policies, brochures and various websites. STUDY INSTRUMENTS: The questionnaire is framed to find out the effectiveness of Performance Appraisal of Bajaj Finserv Limited. It contains 24 questions. It is distributed into four sections. â⬠¢Setting Of Goals â⬠¢Role Of Superior â⬠¢Feedback and Evaluation â⬠¢Organizational Effectiveness ANALYSIS OF DATA: The collected data is tabulated and then analyzed by simple percentage, weighted average and represented by different types of graphs and charts. The analysis of data is on the basis of the questionnaire collected from the associates. CHAPTER-2 LITERATURE REVIEW CONCEPTUAL FRAMEWORK DEFINITION OF PERFORMANCE APPRAISAL To define the concept of performance appraisal the management gurus have taken certain common parameters and on the basis of that they have defined the term. The terminology of the definitions may differ but the overall meaning of the definition remains same. Some of the leading definitions are given below ?Performance appraisal is a systematic review of a personââ¬â¢s work and achievements over a recent period, usually leading to plans for the future. ?In, its most basic form, performance appraisal includes documenting achieve results (Hopefully, by also including use of examples to clarify documentation) and indicating if standards were met or not. ?The appraisal usually includes some form of development plan to address insufficient performance. ?The evaluation of an individualââ¬â¢s work performance in order to arrive at objective personnel decisions. PURPOSE OF TRADITIONAL PERFORMANCE APPRAISALS Performance appraisal for evaluation using a traditional approach has served the following purposes: ?Promotion, separation, and transfer decisions. ?Feedback to the employee regarding how to organization viewed the employeeââ¬â¢s performance. ?Evaluation of relative contributions made by individuals and departments in achieving higher organization goals. ?Criteria for evaluating the effectiveness of selection and placement decisions, including the relevance of the information used in the decisions within the organization. Reward decisions, including merit increases promotions and other rewards. ?Ascertaining and diagnosing, training and development decisions. ?Criteria for evaluating the success of training and development decisions. INSIGHT INTO APPRAISAL THEORY Organizations in their day-to-day activities working handle loads of activities. The employees working in the organizations carry on these activities. Organization activities done by the employees are termed as ââ¬Å"performanceâ⬠the buzzword that is all time in the heads of the management. ââ¬Å"The success of the organization depends upon the performance of its employeesâ⬠Earlier organizations did not have any kind of specific methodology to handle the issues relating to measuring of performance because they did not had an understanding that the performance of the employees plays an significant role in the overall functioning and meeting goals and objectives of the organizations. Performance is measured basically on the basis of the goals by an individual, which contribute to the overall organizational goals. The main focus is on meeting the overall goals and objectives of the organization in the specific time span. In doing so the organization must also see that the individual self-development and personal goals are also fulfilled. When the individual is able to synchronize his personal goals with that of the organizational goals then the working of the system will be apt. PREFACE OF THE APPRAISAL SYSTEMS The appraisal is both inevitable and universal. In the absence of carefully structured system of appraisal, people tend to judge the work performance of others ,including subordinates, naturally, informally and arbitrarily. Without a structured appraisal system there is a little chance of ensuring that the judgments made will be lawful, fair, defensible and accurate. The history of performance appraisal is quite brief. Its roots in the early 20th century can be traced to Taylorââ¬â¢s pioneering time and motion studies. But this is not very helpful, for the same may be said about almost everything in the field of modern human resource management. The practice of appraisal is an ancient art. In the scale of things historical , it might well lay claim that appraisal is the worldââ¬â¢ second oldest profession. Performance appraisal systems began as simple methods of income justification. That is, appraisal was used to decide whether or not the salary or wage of an individual employee Was justified. Little consideration, if any, was given to the developmental possibilities of appraisal. It was felt that a cut in a pay, or a rise, should provide the only required impetus for an employee to either improve or continue to perform well. Pay rates were important, yes; but they were not only the element that had an impact on employee performance. It was found that other issues, such as morale and self-esteem, could also have a major influence. APPRAISALS IN TODAYââ¬â¢S CORPORATE WORLD The modern system of performance appraisal is defined as a structured formal interaction between a subordinate and supervisor, that usually takes the form of a periodic interview (annual or semi-annual), in which the work performance of the subordinate is examined and discussed, with a view to identifying weaknesses and strengths as well as opportunities for improvements and skill development. In many organizations ââ¬â but not all ââ¬â appraisal results are used, either directly or indirectly, to help determine reward outcomes. That is, the appraisal results are used to identify the better performing employees who should get the majority of available merit pay increases, bonuses and promotions. By the same token, appraisal results are used to identify the poorer performers who may require some form of counseling, or in some cases demotion, dismissal or decreases in pay. (Organizations need to be aware of laws in their country that might restrict their capacity to dismiss employees or decrease pay. FLAW EXIST IN TRADITIONAL PERFORMANCE APPRAISAL SYSTEM oWork scheduling plans oBudgeting oHuman Resource planning MOSTLY USED METHODS OF PERFORMANCE APPRAISAL RATING SCALES: The rating scale method offers a high degree of structure for appraisals. Each employee trait or characteristics is rated on the bipolar scale that usually has several points ranging from ââ¬Å"poor â⬠to ââ¬Å"excellent ââ¬Å". The traits assessed on these scales include: ? Cooperation ?Communication ability ?Initiative ?Punctuality ?Technical competence The nature and scope of the traits selected for inclusion is limited only by the imagination of the scaleââ¬â¢s designer or by the organizationââ¬â¢s need. BEHAVIORAL ANCHORED RATING SCALES The term used to describe a performance rating that focused on specific behaviors or sets as indicators of effective or ineffective performance, rather than on broadly stated adjectives such as ââ¬Å" average, above average, or below average ââ¬Å". GRAPHIC RATING SCALES The term used to define the oldest and the most widely used performance appraisal method. The evaluator are given a graph and asked to rate the employees on each of the characteristics. The number of characteristics varies from one to hundred. The rating can be a matrix of boxes for the evaluator to check off or a bar graph where the evaluator checked off a location relative to evaluators rating. CHECKLIST The term used to define a set of adjectives or descriptive statements. If the rater believed the employee possessed a trait listed, the rater checked the item; if not, the rater left the item blank. The rating score from the checklist equaled the number of checks. WEIGHTED CHECKLIST The term is used to describe an alternative method of performance appraisal where the supervisor or personal specialists familiar with the job being evaluated prepare a large list of descriptive statements about effective and ineffective behavior of jobs. RANKING METHOD The term ranking has been used to describe an alternative method of performance appraisal where the supervisor has been asked to order his or her employees in terms of performance from highest to lowest. CRITICAL INCIDENT METHOD The term is used to define a method of appraisal that made lists of statements very effective and very ineffective behavior for employees. The lists have been combined into categories, which vary with the job. Once these categories are developed and a statement of effective and ineffective behavior has been provided, the evaluator recorded examples of critical behaviors, and the log has been used to evaluate the employees at the end of evaluation period. NARRATIVE OR ESSAY EVALUATION This method requires the evaluator to write a short essay describing each employeeââ¬â¢s performance during the raring period. This format emphasizes evaluation of overall performance, based on the strengths and weaknesses of an employee performance. Some companies still use this method exclusively, whereas in others, the method has been combined with the graphic rating scale. MANAGEMENT BY OBJECTIVES The management by objectives performance appraisal method has the supervisor and the employee get together to set objectives in quantifiable terms. The appraisal method has worked to eliminate communication problems by the establishments of regular meetings, emphasizing results, and by being an ongoing process. Cascading of organizational objectives oSetting up of subordinate objectives oReviewing and evaluating the performance oFeedback and rewards oSetting up of new MBO. 360 DEGREE PERFORMANCE APPRAISAL Performance Appraisal by all the parties like supervisors, peers, subordinates, employees themselves, users of service and consultants is called 360 degree Performance Appraisal. The appraiser should be capabl e of determining what is more important and what is less important. He should prepare reports and make judgments without any bias. SELF APPRAISAL If individuals understand the objectives they are expected to achieve and the standards by which they are to be evaluated, they are to a great extent in the best position to appraise their own performance. Also, since employee development means self-development employee who appraises his or her own performance may become highly motivated. MERITS OF AN APPRAISAL SYSTEM Perhaps the most significant benefit of appraisal is that, in the rush and bustle of daily working life, it offers a rare chance for a supervisor and subordinate to have ââ¬Å" time out ââ¬Å" for a one-on-one discussion of important work issues that might not otherwise be addressed. Almost universally, where performance appraisal is conducted properly, both supervisors and subordinates have reported the experience as beneficial and positive. Appraisal offers a valuable opportunity to focus on work activities and goals, to identify and correct the existing problems, and to encourage better future performance. Thus the performance of the whole organization is enhanced. The value of this intense and purposeful interaction between a supervisor and subordinate should not be underestimated. Motivation and Satisfaction Performance appraisal can have a profound effect on levels of employee motivation and satisfaction. It provides employees with recognition as an incentive has been long noted. In fact, there is evidence that human beings will even prefer negative recognition in preference to no recognition at all. Training and Development Performance Appraisal offers an excellent opportunity ââ¬â perhaps the best that will ever occur ââ¬â for a supervisor and subordinate to recognize and agree upon individual training and development needs. Recruitment and induction Appraisal data can be used to monitor the success of the organizationââ¬â¢s recruitment and induction practices. For example, how well are the employees performing who were hired in the past two years? Appraisal data can also be used to monitor the effectiveness of changes in recruitment strategies. By following the yearly data related to new hires it is possible to assess whether the general quality of work force is improving, staying steady, or declining. Employee Evaluation Though often understated or even denied, evaluation is a legitimate and major objective of performance appraisal. But the need to evaluate is also an ongoing source of tension, since evaluative and developmental priorities appear to frequently clash. Yet at its most basic level, performance appraisal is the process of examining and evaluating the performance of an individual. It is been said by some that appraisal cannot serve the needs of evaluation and development at the same time; it must one or other. EXPECTATIONS FROM MANAGER IN DOING PERFORMANCE APPRAISAL â⬠¢Translate organizational goals into individual job objectives â⬠¢Communicate management expectations regarding employee performance. Provide feedback to the employee about the job performance in light of managementââ¬â¢s objectives. â⬠¢Coach the employee on how to achieve job objectives/requirements. â⬠¢Diagnose the employeeââ¬â¢s strengths and weaknesses. â⬠¢Determine what kind of development activities might help the employee better utilize his or her skills to improve performance on the current job. CRITERI A OF A SUCCESSFUL PERFORMANCE OBJECTIVE Specific; What specifically is to be achieved? Not just what actions are to be performed, but what results are to be achieved through these actions? Keeping objectives simple ensures they are clear and specific. This also reduces the chance for disputes or confusion come performance appraisal time. Measurable How will you know how well an objective has been achieved? Although it may not be readily apparent, every object can be measured. Some measures can be measured quantitatively; others must be measured qualitatively. Accountable Accountability for performance objectives must be crystal clear and specifically state who is accountable. The more detail the better. A clear definition of what he or she is specifically accountable for will help reduce confusion cum performance appraisal time. Defining accountability will ensure a sense of urgency and purpose on the part of the employee. Realistic For an objective to be meaningful, it must be realistic and reasonable. A well-written performance objective focuses on the goals and objectives required to meet the objective. In highly efficient organizations, performance objectives ultimately link back to the companyââ¬â¢s overall strategy and business plan. Objectives should challenge employees towards continuous improvement, but should not be unrealistic or unattainable. Time based An achievable time frame must be set for reaching the objectives. Consider assigning specific target dates not only for the performance objective itself, but also each lesser milestone linking the entire goal. Remember to be specific towards achieving results and guide action in a results oriented ways towards the objective. PROCESS FLOW CHART OF APPRAISAL GENERAL INSTRUCTIONS The performance rating against individual item in the appraisal is to be done on a 1-5 point scale as follows: RATINGEXPLANATION 5OUTSTANDING- Exceeds requirements significantly and consistently in all critical work aspects. Showed tremendous initiative and is very proactive . 5EXCELLENT- Performance at the highest standards. possesses and effectively utilized where needed, the knowledge in areas beyond those required for the discharge of critical responsibilities. Exceed requirements in most critical areas. Plans and executes well 4VERY GOOD- Demonstrates effective skills in most and essential responsibilities. Some skill areas still need improvement in order to excel at the job. 3. 5GOOD- Demonstrates skills in some essential areas. There is scope for improvement in some critical responsibility areas. Shows initiative. ABOVE AVERAGE- Demonstrates skills in some of the essential responsibilities. Performance is adequate for the current review period. Supervision is required to execute tasks in many areas. 2AVERAGE- Demonstrates average skills in most of the essential responsibilities. Meets targets with continuous supervision. Intensive training is required, 1 BELOW AVERAGE- Demonstrates Level of skills that has been unsatisfactory and inadequate for the discharge of the essential responsibilities. Consistently fall short of requirements. High level of supervision is required. Assessments duly completed in all respects, are to be forwarded to HR, in sealed envelopes. CHAPTER-3 The Company/ Organization/ System COMPANY PROFILE AN INTRODUCTION TO BAJAJ FINSERV LIMITED INTRODUCTION à ¬Ã ¬Ã ¬Ã ¬INTRODUCTION: Bajaj FinServ will strive to be one of the top financial services businesses in India focused on delivering superior customer experience through competitive products and class leading services while providing consistent and superior returns to our shareholders and maintaining the high levels of integrity of Bajaj. Company profile: Bajaj Finserv Limited (Bajaj Finserv) is a holding company. Bajaj Finserv is the financial services arm of the Bajaj group. Its financial services businesses include lending, protection, and financial advisory and wealth management. The Company operates in four segments: Insurance, Windmill, Retail Financing and Investments others. It does lending business Under Bajaj Finance Limited (BFL). Its protection business consists of life insurance, under the Bajaj Allianz Life Insurance Company (BALIC), and general insurance, under the Bajaj Allianz General Insurance Company (BAGIC). The Companyââ¬â¢s Financial Advisory and Wealth Management business consists of Bajaj Financial Solutions Limited (Bajaj Finsol), which offers financial products and advises clients on financial and wealth management. In addition, as of March 31, 2012, Bajaj Finserv had wind-farm assets, incorporating 138 windmills in Maharashtra with an installed capacity of 65. 2 megawatt. Bajaj Finserv endeavors to become a full fledged financial services company and be the financial partner to the Indian consumer and help him across his financial needs throughout his lifecycle. Bajaj Finserv is a consumer focused company with emphasis on profitable growth and operational efficiency to deliver best results to all its stakeholders. Bajaj Finserv Group companies share common values of Reliability, Innovation and Efficiency and provide customers with high quality products and services. Key focus areas for Bajaj Finserv are Lending, Investment, Protection and Advisory. Bajaj Finserv also has interests in Wind farms with 138 windmills and a total installed capacity of 65. 2 MW BAJAJ FINSERV LIMITED VISION: Bajaj Finserv has a vision to become a full fledged financial services company and be the financial partner to the Indian consumer and help him across his financial needs, whether for finance, for investment management, for protection or for post retirement support, throughout his lifecycle. Bajaj Finserv is a consumer focused company with emphasis on profitable growth and operational efficiency to deliver best results to all its stakeholders. MISSION: ââ¬Å"Bajaj Finserv is a consumer focused company with emphasis on profitable growth and operational efficiency to deliver best results to all its stakeholders. COREVALUES: ?Trust ?Integrity ?Commitment ?Respect for people ?Innovation OBJECTIVE: ââ¬Å"To create value and delight for our stake holdersâ⬠QUALITY POLICY: ââ¬Å"To excel in providing Financial services that meets or Exceeds customer requirements through continual improvementsâ⬠NATURE OF ACTIVITY ?Our Products Services: ?Loans Against Property ? Personal Loans ? Business Loans ? Home Loans ? Infrastructure Equipment Finance ? Loans Against Securities ? Consumer Durable Loans As a value-added service we also provide insurance services like ââ¬ËGroup Term Policyââ¬â¢ and ââ¬ËGroup Term Surakshaââ¬â¢ bundled with our products. VARIOUS DEPARTMENTS ?Operations ?Human resources ?Finance ?Networking and systems ?Quality ?Corporate services ?Collection ?Sales ?Product ?Marketing PEOPLE: considered as ââ¬Å"Associatesâ⬠BAJAJ FINSERV believes ââ¬Å"our people are our strength,â⬠this is the very reason why Bajaj term them as ââ¬Å"Associatesâ⬠rather than employees. The work culture is people oriented, where individual aspirations are matched with organizational Objectives. Our associates exemplify our customer-oriented work style. The employees at BFL are comfortable working across cultures and across contexts; their consistency and dependability lies in their emphasis on creating solutions that are problem-focused, high on quality and quick in terms of time-to-market. Bajaj Group. Its insurance joint ventures with Allianz SE, Germany namely Bajaj Allianz Life Insurance Company Limited and Bajaj Allianz General Insurance Company Limited are engaged in life and general insurance business respectively. Its subsidiary Bajaj Finance Limited is a Non Banking Finance Company engaged in consumer finance, SME finance and commercial lending. Bajaj Financial Solutions Limited, a wholly owned subsidiary of Bajaj Finserv Limited is engaged in wealth advisory business. SERVICES AT BAJAJ FINSERV LIMITED Bajaj Finance Limited We are the most diversifed non-bank in the country, the largest financier of consumer durables in India and one of the most profitable firms in the category. Hereunder are summary details of our portfolio of businesses, with a brief description on each. Consumer FinanceConsumer Durables Finance Lifestyle Finance EMI Card Personal Loans Cross Sell Co-branded Credit Cards Two and three wheeler Finance Salaried Personal Loans SME FinanceMortgage Business Loans Commercial LendingConstruction Equipment Finance Infrastructure Finance Vendor Financing Awards and Accomplishments The recognition that matters the most to us is the one we receive from our customers. That was how it was when we started. That will be even when we have a treasure trove of Industry Recognition and awards Awards: Recently, we won the CIO 100 Innovation award for two of our innovations ââ¬â countries such as Canada, Sweden, Australia, Singapore, Vietnam, Hungary and India, the CIO 100 Awards is a truly global recognition. It is an acknowledged mark of excellence in enterprise IT. Management Profile Sanjiv Bajaj: Managing Director Kevin Dââ¬â¢Sa: CFO and President Business development Ranjit Gupta: President (Insurance) S. Sreenivasan: President (Finance) V. Rajagopalan: President (Legal) Sonal R Tiwari: Company Secretary OFF SHORE POLICIES PERSONAL BENEFITS ?Leave ?Onsite return leave policy ?Personal leave policy ?Loans for house rental deposit ?Home pc ?Telephone at residence ?Facilities to the associates TRAVEL RELATED ?International travel ?Domestic travel ?Conveyance reimbursement ?Car hire Relocation policy ?Relocation allowance WORK PLACE BASIS ?Working hour ?Dress code ?Identity card ?Business card ?Late/holiday working ?Work ethics ?Shift allowance OTHER POLICIES ?Reward and recognition ?Staff welfare allowance ?Associate referral ?Work ethics ?Higher education BAJAJ FINSERV LIMITED OFFERINGS Organisation Structure Performance Appraisal System at Bajaj Finserv Ltd: PERFORMANCE MANAGEMENT: APPRAISAL PROCEDURE: PERFORMANCE APPRAISAL FOR ASSOCIATES OF HOD LEVEL: PURPOSE: To appraise the performance of all the associates at HOD level in BAJAJ FINSERV LIMITED PROCEDURE: General: Annual appraisal is done during the month of April, every year for all the confirmed associates who are on the rolls as on 31st December of the previous year. â⬠¢Distribution of Appraisal Forms: for annual appraisal, the HR will distribute the appraisal forms to the CEO for further distribution to the concerned appraisers. â⬠¢Self-Documentation: At the start of the appraisal process, every assessee will fill a self-documentation form and give it to the concerned Appraiser. â⬠¢Appraisal by Assessor: The Assessor will perform the assessment upon receiving the self Appraisal Form from the assessee. The forms to be used for appraisal is as given in the table below: Sl. NoTitle of the formUsed for Appraisal of 1Self Documentation formAll Associates at HOD Level 2Performance Appraisal Form(HOD)All Associates at HOD level â⬠¢Acceptance of Appraisal: The Assessor will discuss the assessment results with the assessee. If the assessee agrees to the assessment, then the assessee and the concerned assessor will sign on the Performance Appraisal Form and the first assessor (CEO) will also give his final authorization. The appraisal form, complete in all respects is received from the CEO. â⬠¢Follow-up of Appraisal: The HOD (HR) will issue the revised salary/ promotion letters to the assesse based on the performance Appraisal form and discussions with the concerned first assessor. HR informs the revised salary/ promotion details of an assessee to finance for processing the same by updating the Associate database. â⬠¢Appraisal Records: the HOD (HR) will maintain the performance appraisal records in the personal file of each associate. PERFORMANCE APPRAISAL FOR ASSOCIATES BELOW HOD LEVEL: PURPOSE: To appraise the performance of all the associates below HOD level in BAJAJ FINSERV LIMITED. PROCEDURE: â⬠¢General: Annual appraisal is done during the month of April, every year for all the confirmed associates who are on the rolls as on 31st December of the previous year. â⬠¢Distribution of Appraisal Forms: For annual appraisal, the HR will distribute the appraisal forms to the HOD for further distribution to the concerned appraisers. â⬠¢Self-Documentation: At the start of the appraisal process, every assessee will fill a self-documentation form and give it to the concerned Appraiser. Appraisal by Assessor: the Appraiser first assessor) will perform the assessment upon receiving the self Appraisal Form from the assessee and forward the performance appraisal form to the reviewer (second assessor). The forms to be used for appraisal is as given in the table below: Sl noTitle of the formUsed for appraisal of 1Self Documentation form ââ¬â technicalAll technical Associates below HOD Level 2Self Documentation form ââ¬â Non technicalAll non- technical Associates below HOD Level 3Performance Appraisal Form (PL/PM)All associates at designer and above level but below HOD Performance Appraisal Form (Team members)All Associates at Team member (Manager/asst manager) level 5Performance Appraisal Form (Non Technical)All Associates below HOD Level in non- technical Dept The level of the associate to be appraised in areas other than technical is as per the policy Guidelines . â⬠¢Appraisal by second Assessor: The reviewer (second Assessor) will review the assessment upon receiving the performance appraisal form from the appraiser (first assessor). During annual appraisal, the first/ second assessor will give the performance rating based on joint assessment. Acceptance of Appraisal: The appraiser (first assessor) will discuss the assessment results with the assessee. If the assessee agrees to the assessment, then the assessee and the concerned a ppraiser (first assessor) will sign on the performance appraisal form and the form will be forwarded to the second assessor/ HOD for final authorization. In case of conflict, the appraisal form will be referred to the concerned reviewer (second assessor). The second assessor will be responsible for further action on the same. For all cases of conflict and where no second assessor exists, concerned HODs will act as the second assessor. The appraisal form, complete in all respects is received by HR form the respective head of the department. â⬠¢Follow-up of Appraisal: The HOD (HR) will issue the revised salary/ promotion letters through reporting managers to the assesses based on the performance Appraisal form and discussions with the concerned head of the department. HR informs the revised salary/ promotion a detail of an assessee to finance for processing the same by updating the Associate database. Appraisal Records: the HOD (HR) will maintain the performance appraisal records in the personal file of each associate. APPRAISAL FORMAT: SELF DOCUMENT FORM: â⬠¢The self-document form mainly includes all those contents, which are needed for the evaluation of performance appraisal. â⬠¢The employees through the online facility fill this document form. â⬠¢This includes the general information like the associate id, name, designation, department, role/level, qualification, and date of joining, location, and relevant experience. â⬠¢This form also includes the assessee remarks that have evaluated the form. The various areas like the employees achievement, area where the employee have not performed up to the expectation, assesseeââ¬â¢s strengths, areas of improvement are also included. These areas are evaluated both by the Assessee, Assessor 1 and Assessor 2. â⬠¢The training programs attended and which the employee would like to attend is also included. â⬠¢The career aspiration of the employee is also a part of the self-document form . GENERAL INSTRUCTIONS FORTECHNICAL ASSOCIATES The Self-documentation form should be complete in all respects. 1. What do you see as your major achievements for the period under review? . What Factor(s) enabled you in your achievement? 3. Constraints, which affected your overall performance. List your own efforts to exploit the opport unities and overcome the difficulties? (Include your strategies and tactics) 4. Your initiatives and contributions to the organization during the review period e. g. Cost savings, revenues, profits, technology enhancements, process improvements etc 5. Project related data for the periodic review, which includes name of the project, role played by you in each of the project and number of hours put in. 6. What have you gained from the training programmes you have attended and where you have applied the learning? 7. Your key result areas for next review period. One of the key result areas should be for self-development. GENERAL INSURANCE FOR NON TECHNICAL ASSOCIATES The Self-documentation form should be complete in all respects. I. What do you see as your major achievements for the period under review? II. What Factor(s) enabled you in your achievement? III. Constraints, which affected your overall performance. List your own efforts to exploit the opportunities and overcome the difficulties? Include your strategies and tactics) IV. Your initiatives and contributions to the organization during the review period e. g. Cost savings, revenues, profits, technology enhancements, process improvements etc V. What have you gained from the training programmes you have attended and where you have applied the learning? VI. Your key result areas for next review period. One of the key result areas s hould be for self-development. CRITERIA OF APRRAISAL RELATED AREAS Task related areas: Achievement of results Output of work Quality of work Quality system Conceptual skills: Total perspective Integrated skills Proactive skills Analytical and Planning skills Human skills Leadership Ability to inspire and motivate Interpersonal relationship Tact and cooperation Training and development of subordinates Communication Resolution of conflict Functional skills: Job knowledge Planning and organizing Decision-making Personality attributes: Openness Empathy and sensitivity Integrity (intellectual and moral) Flexibility/Adaptability/Positive outlook Perseverance Creativity/Innovativeness Capacity to withstand stress Discipline Dependability Loyalty and Commitment Self-confidence Appearance and Bearing. CHAPTER-4 DATA ANALYSIS INFERENCES Section -I : Regarding Setting Goals 1. Project goals are different from functional goals a)Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 1 OptionsNo of respondentsWeightsTotal score Strongly agree9218 Agree61161 Strongly disagree7-2-14 Disagree23-1-23 GRAPH 2. 1 Inference:Majority of the respondents opined that project goals and functional goals are one and the same with a mean of 0. 42. 2. If I can perform consistently it will see me in higher position sooner than later a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. OptionsNo of respondentsweightsTotal score Strongly agree22+244 Agree54+154 Strongly disagree12-2-24 Disagree12-1-12 GRAPH 2. 2 Inference: Majority of the respondents are agreeing that they can expect themselves in higher position if they perform consistently with a weighted average of 0. 62. 3. My job presents scope for using my innovating skills in making my Decisions a) Strongly agree b) agree c) str ongly disagree d) disagree TABLE 2. 3 OptionsNo of respondentsweightsTotal score Strongly agree22+244 Agree13+113 Strongly disagree11-2-22 Disagree51-1-51 GRAPH 2. 3 Inference: Majority of the respondents opined their job does not showing present scope for using their innovating skills in making decisions with a mean of 0. 16. 4. Percent of target matching with goals in 2008 09 a) 80%-100% b) 60%-80% c) 40%-60% d) 20%-40% TABLE 2. 4 OpinionNo of respondentsValue in percentage 80%-100%3333% 60%-80%2929% 40%-60%3131% 20%-40%77% GRAPH 2. 4 Inference: 33% of respondents 80%-100%, 31% of respondents 40%-60%, 29% of respondents 60%-80% and 7% of respondents 20%-40%. The analysis shows that only few employees can meet their target on time. Section B: About the role of superior 5. I donââ¬â¢t hesitate to discuss any of my personal problems with my Superior a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 5 OptionsNo of respondentsweightsTotal score Strongly agree14+228 Agree61+161 Strongly disagree5-2-10 Disagree20-1-20 GRAPH 2. 5 Inference: Majority of the respondents agree that they do not hesitate to discuss their personal problems with their superior with a weighted score of 0. 6. 6. My superior acknowledging and contributing to set the goals a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. Options No of respondentsweightsTotal score Strongly agree9+218 Agree 77+177 Strongly disagree5-2-10 Disagree 9-1-9 GRAPH 2. 6 Inference :Majority of the respondents agree that their superiors acknowledge and contribute to set their goals with a weighted average of 0. 76. 7. My immediate superior frequently motivates me a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 7 Options No of respondentsweightsTotal score Strongly agree15+230 Agree 67+167 Strongly disagree6-2-12 Disagree 12-1-12 GRAPH 2. 7 Inference: Most of the respondents agree that their immediate superior frequently otivates them with a mean of 0. 73. 8. I want my appraisal to be a) Confidential b) open TABLE 2. 8 OpinionNo of respondentsValue in percentage Confidential6666% Open3434% Total100100 GRAPH 2. 8 Inference: 66% of employees desire that their Performance Appraisal must be confidential and remaining 34% accept it to be open. 9. My interpersonal team relationship with peer, superiors and subordinates a) Very good b) good c) adequate d) inadequate TABLE 2. 9 OptionsNo of respondentsweightsTotal score Strongly agree29+258 Agree59+159 Strongly disagree12-2-24 Disagree0-10 GRAPH 2. 9 Inference: Majority of the respondents have a positive opinion towards the interpersonal team relationship with peer, superiors and sub- ordinates is good with a mean of 0. 93 . 10. I feel proud and motivated when my superior appreciates my work a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 10 OptionsNo of respondentsweightsTotal score Strongly agree35+242 Agree57+162 Strongly disagree4-2-18 Disagree4-1-8 GRAPH 2. 10 Inference: Majority of the respondents feel proud and get motivated when their superior appreciates their work with weighted average of 1. 15. Section c: feedback and evaluation: 1. Iam open to the feedback given by the appraiser a) Always b) sometimes c) rarely TABLE 2. 11 OpinionNo of respondentsValue in percentage Always6464% Some times3030% Rarely66% GRAPH 2. 11 Inference: 64% of the respondents always, 30% of the respondents sometimes, 6% of the respondents rarely. Majority of the respondents are open to their feedback ââ¬Å"alwaysâ⬠. 12. Employee opinion about frequency of appraisal system a) Annually b) half-yearly c) quarterly TABLE 2. 12 OpinionNo of respondentsValue in percentage Annually2828% Half-yearly5858% Quarterly1414% GRAPH 2. 12 Inference: 8% of the respondentââ¬â¢s half-yearly. 28% of the respondents annually, 14% of the respondents quarterly. The analyst gives a clear picture that most of the associates like to get appraisal ââ¬Å"half-yearlyâ⬠. 13. Opinion on performance linked promotional policy a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 13 OptionsNo of respondentsweightsTotal score Strongly agree21+242 Agree62+162 Strongly disagree9-2-18 Disagree8-1-8 GRAPH 2. 13 Inference: Majority of the respondents agree that the promotions are based on the rating derived from performance appraisal with weighted average of 0. 8. 14. The HRD department follows up the training needs Identified using appraisal seriously a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 14 OptionsNo of respondentsweightsTotal score Strongly agree7+214 Agree21+121 Strongly disagree18-2-36 Disagree54-1 -54 GRAPH 2. 14 Inference: Majority of the respondents are moderately agreed that the HRD dept follows the training needs identify the appraisal with a mean of 0. 55. 15. According to my opinion the following system is useful for our organization a) Team appraisal b) 360 degree appraisal c) self appraisal TABLE 2. 15 OpinionNo of respondentsValue in percentage Team appraisal2929% 360 degree appraisal3636% Self appraisal3535% GRAPH 2. 15 Inference: 36% of respondents 360 degree appraisal, 35 % of the respondents self appraisal , 29% of the respondents team appraisal, majority of the respondents opined that the 360 degree appraisal is suitable for their organization. 16. Team work is considered as a factor in appraising employee performance a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 16 OptionsNo of respondentsweightsTotal score Strongly agree24+248 Agree58+158 Strongly disagree8-2-16 Disagree10-1 10 GRAPH 2. 16 Inference: Most of the respondents agree that team work is considered as a factor in appraising their employee performance with a mean of 0. 8. 17. My opinion on present rating system a) Very good b) good c) fair d) poor TABLE 2. 17 OptionsNo of respondentsWeightsTotal score Very good13339 Good562112 Fair18118 Poor13-1-13 GRAPH 2. 17 Inference: Most of the responden ts are opined that their present rating system is good with a weight age score of 1. 56 Section D: organization effectiveness: 18. At BFL the appraisal system provides for an open discussion between the Appraiser and appraise ) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 18 OptionsNo of respondentsweightsTotal score Strongly agree18+236 Agree67+167 Strongly disagree8-2-14 Disagree7-1 -7 GRAPH 2. 18 Inference: Majority of the respondents are agree that at BFL the appraisal system provides for a open discussion between the appraiser and appraise with a mean of 0. 82. 19. The appraisal system at BFL given each appraise an idea of what is expected Of him next year a) Very true b) true c) partly true d) not true TABLE 2. 19 OptionsNo of respondentsweightsTotal score Very true15345 True532106 Partly true22122 Not true10-1-10 GRAPH 2. 19 Inference: Majority of the respondents opined that A. S at BFL given each appraise an idea of what is expected of him next year with a weighted average of 1. 63 20. Up to what extent do the higher authority implement the Suggestions provide By employee a) All times b) some times c) none TABLE 2. 20 OpinionNo of respondentsValue in percentage All times1818 Some times6767 None1515 GRAPH 2. 20 Inference: 67% of the respondents sometimes, 18% of the respondents all times, 15% of the respondents none. Majority of the respondents agreeing that the higher authority implement the suggestion provide by employee ââ¬Å"sometimesâ⬠. 21. Management support to improve the job performance a) strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 21 OptionsNo of respondentsWeightsTotal score Strongly agree20+240 Agree67+167 Strongly disagree5-2-10 Disagree8-1 -8 GRAPH 2. 21 Inference: Majority of the respondents are agree that the management supports to improve their job performance of employees with a mean of 0. 89. 22. Performance appraisal helps me to know my strengths and weakness after the Appraisal ) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 22 OptionsNo of respondentsweightsTotal score Strongly agree17+234 Agree61+161 Strongly disagree11-2-22 Disagree11-1 -11 GRAPH 2. 22 Inference: Majority of the respondents opined performance appraisal helps to know their strengths and weakness after the appraisal with a mean of 0. 62. 23. The performance app raisal is based on the real records and facts but not on Impressions a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 23 OptionsNo of respondentsweightsTotal score Strongly agree14+228 Agree66+166 Strongly disagree9-2-18 Disagree11-1-11 GRAPH 2. 23 Inference: Most of the respondents agree that performance appraisal is based on the real records and facts but not an impressions with a weighted of 0. 65. 24. Iam paid worth my contribution a) Strongly agree b) agree c) strongly disagree d) disagree TABLE 2. 24 OptionsNo of respondentsweightsTotal score Strongly agree10+220 Agree66+166 Strongly disagree13-2-26 Disagree11-1-11 GRAPH 2. 24 Inference: Most of the respondents are moderately accepting they paid worth their contribution with a weighted average of 0. 49. CHAPTER-6 Findings, Suggestions Conclusion Findings 1 Majority of the respondents opined that project goals and functional goals are one and the same with a mean of 0. 42. 2. Majority of the respondents are agree that they can expect themselves in higher position if they perform consistently with a weighted average of 0. 62. 3. Majority of the respondents opined their job does not showing present scope for using their innovating skills in making decisions with a mean of 0. 16. 4. 33% of respondents 80%-100%, 31% of respondents 40%-60%, 29% of respondents 60%-80% and 7% of respondents 20%-40%. The analysis shows that only few employees can meet their target on time. 5. Majority of the respondents agree that they do not hesitate to discuss their personal problems with their superior with a weighted score of 0. 6. 6. Majority of the respondents agree that their superiors acknowledge and contribute to set their goals with a weighted average of 0. 76. 7. Most of the respondents agree that their immediate superior frequently motivates them with a mean of 0. 73. 8. 66% of employees desire that their Performance Appraisal must be confidential and remaining 34% accept it to be open. . Majority of the respondents have a positive opinion towards the interpersonal team relationship with peer, superiors and sub- ordinates is good with a mean of 0. 93 . 10. Majority of the respondents feels proud and get motivated when their superior appreciates their work with weighted average of 1. 15. 11. 64% of the respondents always, 30% of the respondents sometimes, 6% of the respondents rarely. Majority of the respondents are open to their feedback ââ¬Å"alwaysâ⬠. 12. 58% of the respondentââ¬â¢s half-yearly. 28% of the respondents annually, 14% of the respondents quarterly. The analyst gives a clear picture that most of the associates like to get appraisal ââ¬Å"half-yearlyâ⬠. 13. Majority of the respondents agree that the promotions are based on the rating derived from performance appraisal with weighted average of 0. 78. 14. Majority of the respondents are moderately agree that the HRD dept follows the training needs identify the appraisal with a mean of 0. 55. 15. 36% of respondents 360 degree appraisal, 35 % of the respondents self appraisal, 29% of the respondents team appraisal, majority of the respondents opined that the 360 degree appraisal is suitable for their organisation. 6. Most of the respondents agree that team work is considered as a factor in appraising their employee performance with a mean of 0. 8. 17. Most of the respondents are opined that their present rating system is good with a weight avg score of 1. 56 18. Majority of the respondents is agree that at BFL the appraisal system provides for an open discussion between the app raiser and appraise with a mean of 0. 82. 19. Majority of the respondents opined that A. S at BFL given each appraise an idea of what is expected of him next year with a weighted average of 1. 3. 20. 67% of the respondents sometimes, 18% of the respondents all times, 15% of the respondents none. Majority of the respondents agreeing that the higher authority implement the suggestion provide by employee ââ¬Å"sometimesâ⬠. 21. Majority of the respondents are agreeing that the management supports to improve their job performance of employees with a mean of 0. 89. 22. Majority of the respondents opined performance appraisal helps to know their strengths and weakness after the appraisal with a mean of 0. 62. 23. Most of the respondents agree that performance appraisal is based on the real records and facts but not an impressions with a weighted of 0. 65. 24. Most of the respondents are moderately accepting they paid worth their contribution with a weighted average of 0. 49. SUGGESTIONS 1. Implementation of innovative ideas in decision making may be encouraged by the management. 2. The management may design the performance linked promotions. 3. The involvement of HRD department may be considered by management in assessing the training needs of employees based performance appraisal system. 4. The superiors should be more approachable when the employees come to them with improvement technique. On the whole the Performance Appraisal system at Bajaj Finserv Limited is Satisfactory. There are few areas which need due attention. The rating must be based purely on the performance. CONCLUSION: The conclusions that emerged from the study of Performance Appraisal System at Bajaj Finserv Limited are that the sampled associates prefer that some change should be brought down in the existing system. The associates feel that the best source of motivation is encouragement by superiors. A 360-degree appraisal system has been recommended by some of the associates. Training needs to be identified based on the ratings and effective training programs must be conducted where in the associates can fulfill self development needs as well as organizational needs. LIMITATION OF THE STUDY: ?Options expressed by the employee in the questionnaire may not be very genuine. ?What the associates actually feel may not be truly expressed and hence there is the conclusion drawn from them need not apply to the whole organization. Could reach to a limited number of documents of different insurance companies in regard to the management and other policies and resultant figures so as to identify the exact cause of their lag in performance. ?Non-Proficiency in technical aspects of insurance companies might have hindered the best analysis of the findings. . Bibliography WEBSITES: www. bajajfinserv. com www. answers. com www. performanceappraisal. com www. google. com www. yahoo. com NEWSPAPER S AND MAGAZINE: The Hindu Personnel management Business today ICFAI magazines BOOKS: Personnel Management ââ¬â Edwin Flippo Human Resources and Personnel Management-k. Ashwathappa Essential of Human Resource Management-P. SubbaRao Personnel Management-C. Memoria Performance Management and Coaching-Prem Chadda Appendices Questionnaire Section -I : Regarding Setting Goals 1. Project goals are different from functional goals a)Strongly agree b) agree c) strongly disagree d) disagree 2. If I can perform consistently it will see me in higher position sooner than later a) Strongly agree b) agree c) strongly disagree d) disagree 3. My job presents scope for using my innovating skills in making my Decisions ) Strongly agree b) agree c) strongly disagree d) disagree 4. Percent of target matching with goals in 2007 08 a) 80%-100% b) 60%-80% c) 40%-60% d) 20%-40% Section-II: About the role of Superior 5. I donââ¬â¢t hesitate to discuss any of my personal problems with my Superior a) Strongly agree b) agree c) strongly disagree d) disagree 6. My superior acknowledging and contributing to set the goals a) Strongly agree b) agree c) strongly disagree d) disagree 7. My immediate superior frequently motivates me a) Strongly agree b) agree c) strongly disagree d) disagree 8. I want my appraisal to be a) Confidential b) open 9. My interpersonal team relationship with peer, superiors and subordinates a) Very good b) good c) adequate d) inadequate 10. I feel proud and motivated when my superior appreciates my work a) Strongly agree b) agree c) strongly disagree d) disagree 11. Iam open to the feedback given by the appraiser a) Always b) sometimes c) rarely Section-III: Regarding Feedback and Evaluation 11. Iam open to the feedback given by the appraiser a) Always b) sometimes c) rarely 12. Employee opinion about frequency of appraisal system ) Annually b) half-yearly c) quarterly 13. Opinion on performance linked promotional policy a) Strongly agree b) agree c) strongly disagree d) disagree 14. The HRD department follows up the training needs Identified using appraisal seriously a) Strongly agree b) agree c) strongly disagree 15. According to my opinion the following system is useful for our organization a) Team appraisal b) 360 degree appraisal c) self app raisal 16. Team work is considered as a factor in appraising employee performance a) Strongly agree b) agree c) strongly disagree d) disagree 17. My opinion on present rating system a) Very good b) good c) fair d) poor Section ââ¬âIV organization effectiveness 18. At BFL the appraisal system provides for an open discussion between the Appraiser and appraise a) Strongly agree b) agree c) strongly disagree d) disagree 19. The appraisal system at BFL given each appraise an idea of what is expected Of him next year a) Very true b) true c) partly true d) not true 20. Up to what extent do the higher authority implement the Suggestions provide By employee a) All times b) some times c) none 1. Management support to improve the job performance a) Strongly agree b) agree c) strongly disagree d) disagree .22. Performance appraisal helps me to know my strengths and weakness after the Appraisal a) Strongly agree b) agree c) strongly disagree d) disagree 23. The performance appraisal is based on the real records and facts but not on Impressions a) Strongly agree b) agree c) strongly disagree d) disagree 24. Iam paid worth my contributio n a) Strongly agree b) agree c) strongly disagree d) disagree
Subscribe to:
Posts (Atom)